Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Pistachio
Customer Rating
4
Bouncey Top
on January 6, 2026
Posted by: Bouncey
I'm thrilled about my new mixer! I love it. It works well and I can tell a huge difference in quality compared to the cheaper brand that I upgraded from. The only thing that concerns me is that when I'm making cookie dough, the top bounces around. Almost like the top isn't secure. I'm not sure if it's supposed to do that but the one I had before and videos I've seen of other kitchenaid mixer didn't do that. I bought the insurance just in case something happens. Other than that, I'm thrilled and I'm looking forward to many more delicious recipes!
I would recommend this to a friend!
Response from Kitchen AidBy KitchenAid Small Appliance, January 7, 2026
Dear Bouncey, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID #375484345 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team