Customer reviews from Kitchen Aid
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Juniper
Average customer rating
4.5
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
61
4 Stars
8
3 Stars
8
2 Stars
5
1 Star
1
93%of customers recommend this product.
(
54 out of
58)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Juniper
Customer Rating
3
Not as good as the old one I had
on May 9, 2025
Posted by: Rachel98765
from WV
[This review was collected as part of a promotion.] This “new and improved” model is heat not as good as my old one. The blade with the scraper doesn’t get all the way down to the bottom no matter how much I adjust it. I still like it but it’s not five stars anymore. Pretty disappointed considering I upgraded to a much more expensive model.
I would recommend this to a friend!
Response from Kitchen AidBy KA Review Team, May 9, 2025
Dear Rachel98765,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290688078 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290688078 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Decent. Not worth the price
on April 14, 2025
Posted by: Zj46
from Los Angeles
[This review was collected as part of a promotion.] Not entirely impressed. It tends to struggle at mixing.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, April 18, 2025
Dear Zj46,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289959343 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289959343 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2
New upgrade doesn't always mean it's better.
on December 20, 2025
Posted by: MJ626
from Crownsville, MD
I purchased this Artisan Series 5 Qt. tilt-head mixer in March of 2025 from this website. I purchasedit to upgrade my 25‑year‑old KitchenAid Classic mixer to a newer model and color. I’ve only used this mixer a handful of times, and today, while making royal icing, it began making a high‑pitched grinding noise and gave off a smell that suggested something was wrong with the motor. It then started slowing down while whipping the icing.
I’ve used this mixer exactly the same way I’ve used my 25‑year‑old mixer, so I’m very disappointed that it’s already having issues before even reaching one year of use.I now wish I had kept the work horse Classic that was made really well.
I’ve used this mixer exactly the same way I’ve used my 25‑year‑old mixer, so I’m very disappointed that it’s already having issues before even reaching one year of use.I now wish I had kept the work horse Classic that was made really well.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KitchenAid Small Appliance, December 22, 2025
Dear MJ626,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#373794080 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#373794080 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Perfect Mixer
on December 30, 2025
Posted by: Neox727
from Westfield, IN
I bought a few weeks ago as a gift for my significant other. She is extremely happy with the mixer and all the features it has. She says she cannot wait to start baking things and seeing what it can do.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Stunning
on December 30, 2025
Posted by: Dru
Works wonderful as I assumed but it’s also very gorgeous to look at and love displaying it on my countertop!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great mixer and attachments
on December 30, 2025
Posted by: Penny
I bought the Artisan® Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory Pack, Fresh Prep Slicer/Shredder Attachment, 3-Piece Pasta Roller & Cutter and love them. We have made cookies, bread, and gluten free pasta and it worked perfect!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
She says its great, I have to agree....
on January 4, 2026
Posted by: Happy Life
The Girlfriend loves it so clearly I love it!!!!!!!!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Replaced a 30-year-old KitchenAid stand mixer
on January 6, 2026
Posted by: George
from California
Replaced a 30-year-old KitchenAid stand mixer which was awesome and still working well, but the wrong color for my new house. Gave my old mixer to my daughter for her kitchen. New one is pretty much the same as the old one with very few differences. One disappointment was the quality of the whisk. The old whisk was all stainless steel and dishwasher safe. The new one has aluminum construction and is not dishwasher compatible.
Written by a customer while visiting Kitchen Aid