Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Juniper
Customer Rating
3
Seems under powered, and not quite what I expected
on August 7, 2024
Posted by: Brougj
[This review was collected as part of a promotion.] Seems to struggle with a basic chocolate chip cookie recipe. I have to place a hand on top of it to stop it from bucking even when it's locked. I also don't trust it to run out side of my sight, and I am too scared to set it above a 5 for fear of it breaking.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, August 8, 2024
Dear Brougj, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 283645180 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
[This review was collected as part of a promotion.] I got this for Mother's Day and have enjoyed the different attachments, especially the slicer and shredder.
[This review was collected as part of a promotion.] I have always wanted a stand mixer but never needed one until I started making bread. I followed instructions to never mix dough above speed 2. It works great! I have also mixed sausage balls and it was so easy! No more mixing with my hands. Very pleased with my purchase!
[This review was collected as part of a promotion.] I splurged on this for myself. I have always wanted one and I am overjoyed with everything I can do with it!
This is my second KitchenAid standard machine, I was very excited with my purchase because I’ve been wanting another KitchenAid, but in pink, I order the feather pink color and is cute, but it’s not as pink as I thought It will be but I can deal with that. The main reason for my 3 stars is because the part that holds the attachments it’s not placed correctly and you can see that they did not paint it well, there are parts in the machine that are missing the paint.
I would recommend this to a friend!
Response from Kitchen AidBy KA Review Team, March 20, 2024
DearJenn85, Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#279164536 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you. Review Team
[This review was collected as part of a promotion.] I recently upgraded to the Artisan Kitchen Aid , however the only reason I give it 3 stars is that I found that the speeds were off . The lowest speed seemed much fast and the items win the bowl would fly out of the bowl even on low. Also found that the lock was not smooth and when it is locked the head of the mixer would still move up and down . I did call customer service spoke with a customer service person who was very helpful and apologetic for the issues I was having . She said they would replace my current mixer .