Customer reviews from Kitchen Aid
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Juniper
Average customer rating
4.5
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
67
4 Stars
10
3 Stars
8
2 Stars
6
1 Star
1
92%of customers recommend this product.
(
61 out of
66)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Juniper
Customer Rating
2
Needs to do better for minor fixes
on June 24, 2025
Posted by: No no
I have 6 of this mixer and a few of the others as well. I'm disappointed that minor things that become major when you can't fix it, you can't use it. For example, when the on switch won't turn off, it's a single screw to fix it BUT you have to basically destroy your mixer to get to it, the pin half way through the disassembly doesn't actually come out in all of the mixers even though it's supposed to. So you end up bashing your mixer for an hour and never fix the problem. Your mixers aren't cheap and your customers are loyal, you don't need to rob us and make products that last so much less than they used to. I used to get a decade out of a machine and now maybe two years and it isn't like I use it every day or anything. Please go back to the quality company you once were and stop making my life more difficult.
Response from Kitchen AidBy KA Review Team, June 25, 2025
Dear No no,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 350360981 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 350360981 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Not as good as the old one I had
on May 9, 2025
Posted by: Rachel98765
from WV
[This review was collected as part of a promotion.] This “new and improved” model is heat not as good as my old one. The blade with the scraper doesn’t get all the way down to the bottom no matter how much I adjust it. I still like it but it’s not five stars anymore. Pretty disappointed considering I upgraded to a much more expensive model.
I would recommend this to a friend!
Response from Kitchen AidBy KA Review Team, May 9, 2025
Dear Rachel98765,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290688078 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 290688078 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
2
Decent. Not worth the price
on April 14, 2025
Posted by: Zj46
from Los Angeles
[This review was collected as part of a promotion.] Not entirely impressed. It tends to struggle at mixing.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, April 18, 2025
Dear Zj46,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289959343 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289959343 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
One of my best investment in the kitchen
on March 31, 2025
Posted by: tugce
[This review was collected as part of a promotion.] Like many, I spent a couple of years wondering if a KitchenAid Stand Mixer was a worthwhile purchase and fretting about its size in my kitchen. But with a household that regularly enjoys homemade bread, cakes, and stuffed buns (thanks to two hungry kids and their lunch bag needs!), I finally decided to go for it, even adding the meat grinder attachment to my order. Let me tell you, after just the second time using it, I was convinced: this is an absolute must-have! The 5-quart size is manageable, it adds an elegant touch to my countertop, and its performance is outstanding. It's so simple to use and clean, and the difference it makes in my baking is incredible – the dough comes out perfectly every single time. This KitchenAid has quickly become one of the smartest and most valuable investments I've made for my kitchen!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Beautiful color too small
on March 24, 2025
Posted by: Jmt722
[This review was collected as part of a promotion.] I love the color but not happy with the bowl size I feel like every thing flys all over. I had a simlat mixer before and don’t recall that happening. I ordered the professional model only downside is it doesn’t come in this beautiful color
Response from Kitchen AidBy KA Review Team, March 27, 2025
Dear Jmt722,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289392132 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 289392132 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great mixer
on March 21, 2025
Posted by: John78910
[This review was collected as part of a promotion.] Can NEVER go wrong with a kitchen aid mix. The standard !
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
on March 4, 2025
Posted by: Old-fashioned mom
[This review was collected as part of a promotion.] Love the mixer, love the mixer, however not every piece is dishwasher safe. No big deal for me, but some might want to be aware of that. I have baked brad for the second time in my life and it was way easier in the mixer. I have also made meatballs and cookies. Love IT!!! Also it's too pretty to hide away in the pantry...
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great looks and easy operation.
on March 3, 2025
Posted by: Lakeview21
from Florida
[This review was collected as part of a promotion.] Received as a Christmas gift and couldn’t be happier. The looks and quality are superb and it works great. As I age simply kneading dough has become impossible because of arm problems. This mixer does most everything for me!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid