Customer reviews from Kitchen Aid
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Imperial Black
Average customer rating
4.5
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
78
4 Stars
5
3 Stars
7
2 Stars
4
1 Star
4
87%of customers recommend this product.
(
66 out of
76)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Imperial Black
Customer Rating
5
My Granddaughter Loves It
on January 19, 2025
Posted by: Jordan's KitchenAid
from Durham, NC
[This review was collected as part of a promotion.] Purchased for my granddaughter for Christmas. She loves it and is using it to enhance her baking and cooking skills. She said making Pavlova was so much easier with controlled whip of the merengue.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Beautiful mixer, but some not so welcome changes
on January 17, 2025
Posted by: bandguy54
from Southern Indiana
[This review was collected as part of a promotion.] This is my 4th KitchenAid mixer in the last 40 years. The other 3 still work but have been moved to alternate locations. I really like this mixer. The black matte finish is really pretty and very easy to clean. The mixer is powerful and all my attachments from my previous mixers work with the new one. I am VERY disappointed that KitchenAid decided to cheapen the mixers by removing the spring tension on the attachment shaft. Fortunately, there are aftermarket producers of those, so I was able to put one on the mixer. I also think it's ridiculous that KitchenAid decided to use some cheap metal on the top of the whisk, so you can't wash it in the dishwasher. I didn't see the slip in the box that said to hand wash it until I had already run it through the dishwasher. Now it has black crap that rubs off on everything. I threw it in the drawer and am using one of the older ones. They have also removed the ports on the side of the body that allowed access to the motor brushes. With the others I've only once ever replaced brushes, but it was very easy. From what I'm reading online, you can't change the brushes now. If they wear out you just have to replace the entire motor unit. It's obvious that even though the KitchenAid stand mixer is still the best one on the market, they are gradually cheaping it and cutting corners. That's a shame.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Would recommend!
on January 6, 2025
Posted by: Zach Z.
[This review was collected as part of a promotion.] Bought it for the wife for Xmas and it’s been a game changer. We use it for a lot of stuff and we’re glad we got it!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Worth it
on January 5, 2025
Posted by: Aiyana22
[This review was collected as part of a promotion.] I brought this a month ago and it was on sale for Christmas time. Best purchase. I feel like you get so many attachments and the matte texture feels amazing. The bowls are so shiny and perfect and it’s a great addition to your kitchen. I use it almost every week and feel like I’ve gotten my moneys worth. I love baking!!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love it!
on January 2, 2025
Posted by: Dawn73
[This review was collected as part of a promotion.] Needed an upgrade to my old kitchen aid! I love my new bigger one!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Love it!
on January 1, 2025
Posted by: Grandma Rebel
[This review was collected as part of a promotion.] I purchased this for myself last month. I have used it several times since then but haven't given it a real work out as of yet.
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Vibrates
on December 31, 2024
Posted by: Aljn
[This review was collected as part of a promotion.] When in use, the top portion of the mixer vibrates as if it is loose from the bottom half. It does not mix smoothly at all.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, December 31, 2024
Dear Aljn,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287295581 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 287295581 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Works perfectly!
on December 29, 2024
Posted by: M45Dean
from Bay Area
It’s great for baking year round and never missed a beat!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid