Customer reviews from Kitchen Aid
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Black Matte
Average customer rating
4.5 out of 5
4.5
(174 Reviews)
Open Ratings Snapshot
Rating breakdown 174 reviews
5 Stars
138
4 Stars
12
3 Stars
10
2 Stars
3
1 Star
11
89%of customers recommend this product. 
(
131 out of 147
)
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Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Black Matte
Customer Rating
5 out of 5
5
Love It! - Don't know how I did without one!
on January 7, 2024
Posted by: tm29
[This review was collected as part of a promotion.] I Love It!!! Used at least a dozen times since I received it before Christmas!
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Pleased With My Purchase
on January 5, 2024
Posted by: Belmont KBA
from Belmont NC
[This review was collected as part of a promotion.] The beater with the scraper on one side is a big improvement over the one I had years ago. I have used this several times since I got it -- made cookies, frosting, yeast coffeecakes, candy and bread. I am anxious to try out the pasta attachment! The collar that keeps the flour from flying everywhere is a big improvement, too. Over all, I really like this mixer -- plus the color is fun -- kinda "retro" and looks great on my counter!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Fantastic design
on January 2, 2024
Posted by: Jhamadi
[This review was collected as part of a promotion.] I bought the matte black artisan as a replacement for another model. It's sleek look is perfect for my kitchen.
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Work horse strong
on January 1, 2024
Posted by: Pisco 21
[This review was collected as part of a promotion.] I bought this mixer about a month ago, and have used it many times to make bread and christmas cookies. Even with a tough gingerbread cookie recipe, this mixer just plows through and does a great job mixing. It is an absolute work horse!
I also have some other accessories such as the pasta maker that i plan to use.
Written by a customer while visiting Kitchen Aid
Customer Rating
1 out of 5
1
Ugh
on December 27, 2023
Posted by: JKVL
from Northern Virginia
[This review was collected as part of a promotion.] Unfortunately the tilt head will not lock into place. Hopefully it can be returned.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, December 28, 2023
Dear JKVL,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID#276709787 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
Thank you KITCHEN AID
on December 26, 2023
Posted by: juliazc
from Massachusetts
[This review was collected as part of a promotion.] Bought my Kitchen Aid right after Thanksgiving and used it to make all my Christmas cookies -- 14 different kinds and 4 types of sweet breads and dog biscuits. Worked FANTASTIC!!! Helps make me more productive. I got the Mixer with the Premium Accessory Pack with I LOVE. Extra bowl very helpful.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3 out of 5
3
Bitter Sweet
on December 21, 2023
Posted by: Shellebelle10
from Houston, TX
[This review was collected as part of a promotion.] This is my first time using a stand mixer, and I will admit... it makes things so much easier. That said... it squeals like a banshee while in use and is SOO loud which does not seem right for how much you pay for one of these things. It was so loud it work my elderly mother up who was across the other side of the house. I don't love that.
I would recommend this to a friend!
Response from Kitchen AidBy KA Review Team, December 21, 2023
Dear Shellebelle10,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 276543973 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5 out of 5
5
LOVE!
on December 5, 2023
Posted by: Courtneyv
from Seattle
[This review was collected as part of a promotion.] I kick myself for not biting the bullet earlier in purchasing this mixer. It has been a game changer for my baking!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
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