Customer reviews from Kitchen Aid
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Black Matte
Average customer rating
4.5
(168 Reviews)
Rating breakdown 168 reviews
5 Stars
134
4 Stars
11
3 Stars
10
2 Stars
3
1 Star
10
89%of customers recommend this product.
(
126 out of
141)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Black Matte
Customer Rating
5
Perfect for my needs
on February 4, 2023
Posted by: TickledPink
from SoCal
[This review was collected as part of a promotion.] Great power, great looks, great outcomes. My last mixer, the Ultra Power, lasted over 25 years...and it was still going strong. In fact, strong enough to sell online, which I chose to do instead of changing out the brushes. (That's another plus about KitchenAid -- they're USA built and easy to work on and built like a tank.) Anyway, it was nice to upgrade to the Artisan with its increased power, and the Premium Accessory Pack has everything we need for our baking prep.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Love the new pouring shield in rhe Artisan
on December 4, 2022
Posted by: BettyCrocker2
from Minneapolis
[This review was collected as part of a promotion.] I bought the Artisan a month ago when my 30+ year old KitchenAid died while kneading bread. While I love the attachments, particularly the new pouring shield and the tilt head, I’m really disappointed in the power of this machine. I would have bought the Pro version, but the weight would make it difficult for me to carry back and forth from the pantry. The motor seems to struggle with cookie dough and bread. The two things I make the most. I’m worried that the plastic gears are going to melt or the motor burn out. I’m having serious buyers remorse.
No, I would not recommend this to a friend.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
My Kitchen Aid and Me!
on April 7, 2022
Posted by: I love to bake!
from Baldwinsville New York
[This review was collected as part of a promotion.] When I moved from Michigan to Central New York many of belongings were lost they an accident involving on of the moving vans. Yes, my Kitchen Aud that I inherited from my Mother was one of the list belongings. I was very upset at the loss. I went on the website and purchased a new one. My thoughts at the time were that there was no way a new stand mixer would be as great as my older version. I was surprised to find that I was wrong! I love my new stand mixer and the pasta attachment that I purchased. Once again the quality comes through.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Beautiful!
on May 26, 2022
Posted by: nl62
Gender:Female
[This review was collected as part of a promotion.] I am in love with this mixer. It's never going to leave my counter. It has two bowls, which is great when I'm doing a lot of baking. I love the handle on the bowl, it makes it so much easier to use. My last Kitchenaid didn't have a pastry beater, which helps give me better crusts by not letting the butter clump. If you bake at all, this is such a valuable investment. It's a statement piece to boot!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Horrible quality
on August 28, 2024
Posted by: MaryamM
from WA
[This review was collected as part of a promotion.] I’ve only had this mixer for a few months and it’s broken already !they sure don’t make them like they used to. My mom still has hers from thirty years ago!
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, August 29, 2024
Dear MaryamM,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 284238234 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 284238234 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
1
poor service / lack of clear info. of what has hap
on January 15, 2024
Posted by: Bad Santa
[This review was collected as part of a promotion.] I ordered this mixer for a Christmas present on 12/18/2023, it is 1/15/2024 and still no mixer. The mixer was paid for on 12/20/2023. I have talked to customer service twice and still have no shipping date. This was a Christmas present for my wife who is asking me what happened to her present.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Looks nice on the counter
on January 21, 2025
Posted by: Life Happens
[This review was collected as part of a promotion.] Bought it for my wife for Christmas. She sold it the very next day but it looked nice on the counter while it was there. Sorry, can't review it's performance.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Amazing!!
on November 7, 2021
Posted by: Andreadiane82
from Kingsville, Oh
Gender:Female
[This review was collected as part of a promotion.] I received this free for review. It is absolutely amazing. I literally use it for everything. It runs nice and smoothly. Comes with different attatchments for different things. It is pretty lightweight...not heavy or bulky. Mine is the black color. Very easy to use and easy to switch attatchments. It is not as loud as other mixers. I absolutely love it!! I love kitchenaid appliances. They really do last a long time and you get the best bang for your buck. Im hoping this holds true with this mixer. Im so grateful and very thankful to have been chosen for this product review. I definitely reccomend this product and brand to anyone.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid