Customer reviews from Kitchen Aid
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Black Matte
Average customer rating
4.5
(174 Reviews)
Rating breakdown 174 reviews
5 Stars
138
4 Stars
12
3 Stars
10
2 Stars
3
1 Star
11
89%of customers recommend this product.
(
131 out of
147)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Black Matte
Customer Rating
5
Game Changer
on March 18, 2025
Posted by: Tidewater Cookie Monster
from Tidewater Virginia
[This review was collected as part of a promotion.] This is my first stand mixer and I am in love. My last batch of 100+ cookies about burned out the motor of my handheld mixer, plus it was somewhat exhausting holding the handheld and fighting with so much stiff cookie dough. So I decided to bite the bullet and buy my stand mixer after I watched a family member and her 4-year old breezily make a batch of cookies with theirs. What a game changer. My KitchenAid was on my side the whole time and in fact took the lead in the fight. Not only did it manhandle the dough perfectly, but it continued to do so unsupervised while I stepped away to measure the next tranche of ingredients to add, all while my KitchenAid merrily mixed away. I'm so happy I made the investment in this stand mixer, which now makes big batch baking a pleasure. I do wish the whisk was dishwasher-safe, especially for the overall price of the mixer, but it was not difficult to hand wash (just a bit annoying). I otherwise love the premium accessory pack. I purchased the matte black mixer and splurged on a porcelain mixing bowl with cool modern black and white stripes that was on sale. This matched our home's modern style perfectly and now the mixer is a beautiful piece of art on our countertop. All in all, my only disappointment is that it took me so long to make this investment in my baking life!!
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
1
Super Disappointed.
on February 9, 2025
Posted by: clinn
from Virginia
Had a similar model for 15+ years, and received this as a gift when the first one died. The motor sounds like it's straining when creaming butter & sugar, and flings ingredients out of the bowl even on low speed. I never needed to use the pouring shield, but this new mixer flings ingredients out of the back even if I have the shield on. The head of the mixer bounces no matter what I'm mixing - even though the beater height has been properly adjusted. I expected the same -- or better -- performance from this new model, not a decrease in quality and functionality. Really regretting not refurbishing the old one.
No, I would not recommend this to a friend.
Response from Kitchen AidBy KA Review Team, February 12, 2025
Dear clinn,
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288306842 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review. We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 288306842 used for the review, phone number, street address, zip code, model & serial number on the appliance, and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Perfect high quality and very universal
on February 9, 2025
Posted by: Julie54
[This review was collected as part of a promotion.] I bought this for my wife for Christmas, she absolutely loves it!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
My first stand mixer!
on January 24, 2025
Posted by: Mother76
from Muncie, IN
[This review was collected as part of a promotion.] I received this as a gift. I am 70 years old, and this is the first stand mixer I have ever owned. I love the mixer, and it looks great on my counter! I haven’t used all the accessories yet, but am excited to try them.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Looks nice on the counter
on January 21, 2025
Posted by: Life Happens
[This review was collected as part of a promotion.] Bought it for my wife for Christmas. She sold it the very next day but it looked nice on the counter while it was there. Sorry, can't review it's performance.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great features- Great Gift!
on January 18, 2025
Posted by: Sharon 62
[This review was collected as part of a promotion.] I was given this mixer by my husband of 41 years who knows how much I love to bake, but have always used a hand mixer. I love the set of beaters that came with the powerful mixer. And so far I’m loving learning how to use it-
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Still great, but
on January 7, 2025
Posted by: ETho
from Tennessee
I had a kitchen aid stand mixer from the early 90’s that I gave to a friend who was in desperate need. I ordered my new mixer and as pleased as I am with the look and the function, I’m incredibly disappointed with the whisk attachment provided now. It’s cheap, flimsy metal. I had to order the heavy duty one separately and it wasn’t inexpensive. C’mon, Kitchen Aid, you can do better than this.
Written by a customer while visiting Kitchen Aid
Customer Rating
5
An inspirational machine
on January 6, 2025
Posted by: Skiing_Ian89
from New York
[This review was collected as part of a promotion.] This machine inspires me to try new things. It’s like having a helping hand that I don’t have to babysit in the same way as a hand mixer. It’s powerful and the black matte finish will look good in any kitchen I end up in.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid