Customer reviews from Kitchen Aid
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Black Matte
Average customer rating
4.5
(172 Reviews)
Rating breakdown 172 reviews
5 Stars
136
4 Stars
12
3 Stars
10
2 Stars
3
1 Star
11
89%of customers recommend this product.
(
129 out of
145)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Black Matte
Customer Rating
5
Love it !!
on January 8, 2023
Posted by: CMMG
from Long Island, ny
[This review was collected as part of a promotion.] I received it as a gift for Christmas, however because the box said what it was and I saw it I was given it early !! I was able to make ALL my Christmas cookies much easier!!! I am very pleased with my mixer !! Such a great product
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
3
Not what I expected.
on January 8, 2023
Posted by: MSC28056
from NC
[This review was collected as part of a promotion.] I have wanted a KitchenAide mixer for 45 years and finally decided to treat myself to a stand mixer. I didn’t think from the description of the Artisan mixer that I needed the more powerful Pro series, but the mixer can’t even make a batch of cookies. I have to hand mix the flour into the dough. I would have also thought it would cream butter and sugar better, I admit it is easier, but I can do just as well by hand. So you can guess that I have serious doubts I can make bread with it, which is why I bought it in the first place. Also, the second time I tilted it back to take the attachment off a screw fell out of the back of the mixer. I can’t find anywhere that is missing a screw so am “assuming” it was an extra screw. I am trying to love it, as I waited so long for it, but is not what I expected from a KitchenAid. My aunt has had one for over 60 years (a tilt back one) and I bought my sister a pro series over 20 years ago and both of those mixers are going strong.
No, I would not recommend this to a friend.
Response from Kitchen AidBy saurbcl, KASA, January 11, 2023
Dear MSC28056,
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 265233764 used for the review, phone number, street address, zip code, model & serial number on the appliance and date of purchase. We look forward to your reply. Thank you.
Review Team
Thank you for your review.
We are sorry to learn of the concern you expressed regarding your KitchenAid Stand Mixer. We would like to inquire further about your review with you. Please respond to this email address kitchenaid_receipts_usa@kitchenaid.com, with your name, user ID# 265233764 used for the review, phone number, street address, zip code, model & serial number on the appliance and date of purchase. We look forward to your reply. Thank you.
Review Team
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Great mixer!
on January 2, 2023
Posted by: Dave's Pizza Hut
from Coronado, California
[This review was collected as part of a promotion.] Had an older model with the lift mechanism. The tilt head is so much easier to deal with and love the guard.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love my new mixer
on December 31, 2022
Posted by: Besb
from East Hampton NY
[This review was collected as part of a promotion.] This is my third in my 48 years of marriage - I bake a lot - and I LOVE this new one. It’s quieter, smoother, prettier….it looks beautiful on my kitchen counter.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
4
Love all the attachments
on December 30, 2022
Posted by: Winterfun46
from Bay city michigan
[This review was collected as part of a promotion.] Bought as a Christmas gift an she loves it she used it the same day she opened it
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Love this!
on December 30, 2022
Posted by: MonyItaly
from Naples
[This review was collected as part of a promotion.] I’ve wanted it for a long time… I adore it! It’s It’s very quiet, firm, and my doughs are perfect.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Gift Mixer
on December 24, 2022
Posted by: Juni
from MA
[This review was collected as part of a promotion.] I've had a KitchenAid mixer for years and it works wonderfully! My son is into making pizza & other things and borrows my mixer so I bought him this mixer for Christmas. He will get it tomorrow so I can't review this particular mixer but I'm confident it will be great.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid
Customer Rating
5
Eeeeek
on December 23, 2022
Posted by: Raven Storm
from Mora MN
[This review was collected as part of a promotion.] Omg I am so in love with this. I thought it was going to be a pain to operate. I was wrong. I just love it. So much that I ordered the pasta attachments for it.
I would recommend this to a friend!
Written by a customer while visiting Kitchen Aid