Customer reviews from kitchenaid.com.au
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Empire Red
Average customer rating
4.9 out of 5
4.9
(1,200 Reviews)
Open Ratings Snapshot
Rating breakdown 1,200 reviews
5 Stars
1,092
4 Stars
74
3 Stars
17
2 Stars
7
1 Star
10
98%of customers recommend this product. 
(
1,123 out of 1,148
)
Best Buy Privacy Policy
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Empire Red
Customer Rating
5 out of 5
5
Love it
on February 27, 2023
Posted by: Bibus
Gender:Female
[This review was collected as part of a promotion.] Love it and all the features allowing me to do so much more.
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5 out of 5
5
Worth the wait!
on March 1, 2023
Posted by: Tori
Gender:Female
[This review was collected as part of a promotion.] I have been waiting for more than 20 years to own a Kitchen Aid and was very lucky to be given one. It was worth the wait. I can finally make sponges and am really enjoying how easy it is to use on all my other baking projects. Plus it looks so beautiful on my kitchen bench!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5 out of 5
5
My dream mixer
on March 1, 2023
Posted by: Alexander
Gender:Female
[This review was collected as part of a promotion.] Got this as Christmas gift. Love all the features and accessories. So easy to use.
Love the pistachio colour.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
3 out of 5
3
A few problems
on March 2, 2023
Posted by: Jellis
Gender:Female
[This review was collected as part of a promotion.] mostly happy but bowl gets stuck on after it is used. Its very hard to release. I have tried oiling the base but that isn't very effective. If someone knows how to stop this from happening, please let me know. Its also very heavy making it hard to move around the kitchen.
No, I would not recommend this to a friend.
Response from kitchenaid.com.auBy Customer ServiceAugust 28, 2025
Glad to hear you are happy with your beautiful new mixer! I’d recommend checking if there’s any debris or buildup causing extra friction and maybe trying a little gentle twisting motion while lifting. Also, using a rubber grip or mat underneath might help with moving it around more easily.

If you are still stuck - please feel free to give us a call on 1800 990 990 and one of team members can help problem-shoot with you! 😊✨
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5 out of 5
5
Love my KitchenAid
on March 3, 2023
Posted by: CherylChap
Gender:Female
[This review was collected as part of a promotion.] I’ve waited so long for a KitchenAid and I absolutely love it. So easy to use and I’m having fun baking again.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5 out of 5
5
There’s good and then there is kitchenaid
on March 7, 2023
Posted by: Mikis
Gender:Male
[This review was collected as part of a promotion.] I was initially worried that this mixer would be under powered, but boy was I wrong. This mixer is built like a tank. It does everything you ask of it and more. The quality, finish and mechanical gearing is made to last. Five stars from me.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5 out of 5
5
Everything I wanted
on March 13, 2023
Posted by: DanL
Gender:Female
[This review was collected as part of a promotion.] This kitchenaid stand mixer is everything I've wanted in my kitchen for a long time! It looks elegant, it's smooth and easy to use, it's fast and washes up so nicely! I love it! Everyone needs one!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5 out of 5
5
Fast & flashy!
on March 14, 2023
Posted by: Kess
Gender:Female
[This review was collected as part of a promotion.] I bought my stand mixer almost one month ago and wish I had purchased it sooner. In both performance and looks it is a superior machine compared to my old mixer (other brand). Easy to use & a great range of accessories. Love the stainless-steel bowls as well.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
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