Customer reviews from kitchenaid.com.au
KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Empire Red
Average customer rating
4.9
(1,200 Reviews)
Rating breakdown 1,200 reviews
5 Stars
1,092
4 Stars
74
3 Stars
17
2 Stars
7
1 Star
10
98%of customers recommend this product.
(
1,123 out of
1,148)
Customer Reviews for KitchenAid - Artisan Series 5 Quart Tilt-Head Stand Mixer with Premium Accessory - Empire Red
Customer Rating
5
A suprise well worth the wait
on September 18, 2024
Posted by: Vincec3852
Gender:Male
[This review was collected as part of a promotion.] I brought this for my wife as a birthday present as she loves to bake all sorts of sweets and savoury things! So you could say I did get some brownie points as well as some brownies ;)
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
3
Good machine
on September 19, 2024
Posted by: Iri Perth
Gender:Female
[This review was collected as part of a promotion.] I bought the mixer a few weeks ago and really enjoy it. I only have one complaint, which incidentally was the same complaint I had with my first machine, and that is that it is not the most stable when mixing tougher dough or cake mix. The whole head and arm moves... I thought that would have been rectified by now. but its still the same. But other than that it is great. Happy.
I would recommend this to a friend!
Response from kitchenaid.com.auBy Customer Service, August 28, 2025
Thanks so much for your lovely review—we’re thrilled to hear you’re enjoying your new mixer! 🎂
We totally understand your concern about the head and arm movement when mixing tougher doughs. That wobble can be a bit distracting! It might be worth checking the hinge pin (also known as the neck pin). If it’s slightly misaligned, it may not secure properly and could cause that instability you’re noticing.
We’ve got a handy guide to help with this adjustment—just click here https://www.youtube.com/watch?v=XsuF48to42s for the Hinge Pin Adjustment and follow the steps. Hopefully, that’ll have your mixer standing strong and steady in no time!
If this continues after the adjustment, our friendly Customer Service Team is just a call away at 1800 990 990. They’re absolute stars at sorting things out and would love to help you get back to mixing with confidence! 💕😁
We totally understand your concern about the head and arm movement when mixing tougher doughs. That wobble can be a bit distracting! It might be worth checking the hinge pin (also known as the neck pin). If it’s slightly misaligned, it may not secure properly and could cause that instability you’re noticing.
We’ve got a handy guide to help with this adjustment—just click here https://www.youtube.com/watch?v=XsuF48to42s for the Hinge Pin Adjustment and follow the steps. Hopefully, that’ll have your mixer standing strong and steady in no time!
If this continues after the adjustment, our friendly Customer Service Team is just a call away at 1800 990 990. They’re absolute stars at sorting things out and would love to help you get back to mixing with confidence! 💕😁
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Fantastic colour
on September 19, 2024
Posted by: Joi Happy
Gender:Female
[This review was collected as part of a promotion.] I absolutely love this, looks fantastic sitting proudly on my kitchen bench. Dream come true. I have wanted a KitchenAid forever and I am so happy to finally own one. Every time I use it my smile gets bigger and bigger. Now I just have to save up to get some attachments.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Kitchenaid Stand Mixer
on September 20, 2024
Posted by: P.James
Gender:Female
[This review was collected as part of a promotion.] I am very happy with this mixer.It really save my time for my baking process.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Gorgeous amazing mixer
on September 20, 2024
Posted by: Sonia0306
Gender:Female
[This review was collected as part of a promotion.] What a fabulous mixer, I upgraded from another brand and I will never go back! It is amazing 🤩
And even better it is so pretty on my bench.
And even better it is so pretty on my bench.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Exceeded my expectations
on September 20, 2024
Posted by: KNivo
Gender:Female
[This review was collected as part of a promotion.] I had thought about getting a stand mixer for some time but finally jumped in and purchased one on sale and I have no regrets. Yes it is expensive, but the quality of the mixer and attachments are great and well worth it. It is really easy to use and won't be one of those appliances forgotten about and hiding in the back cupboard!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
Amazing helper!
on September 20, 2024
Posted by: Malu
Gender:Female
[This review was collected as part of a promotion.] It's been 2 months since I bought it and I'm loving it. It helps with absolutely everything with incredible results. I make dough for pizza, crackers, pies, make mousses, cakes... it's worth every cent
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au
Customer Rating
5
My Bluey
on September 22, 2024
Posted by: Bluey forever
Gender:Female
[This review was collected as part of a promotion.] Purchased in an emergency, got me out of trouble. Love the mixing capabilities doesn’t lift up while beating and scraps the sides well. I didn’t have to stop the machine to cap the sides or hold the top down to ensure the bottom was beaten. A massive advantage over my previous mixer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com.au