Purchased in December 2014. Been making shakes as specified in the book that came with the product. I must say, I am starting to feel much better. I order other products to accompany the 900, but customer service has been slow and I have been waiting for the products to arrive so I could expand the menu and shakes. It has been close to a month but hopefully the product will get here soon. Once I expand with the 6 week program, I may raise the overall rating to 5. So far, so good.
If a bottle breaks, you practically CAN'T get a replacement. If you write to customer service, they ignore your request. If you call in, you can't get through and remain on hold until you give up. They like to sell new units, but they don't care whether you can get replacement parts. Beware!
I love how it works, unfortunately I'm on my third one in fourteen months. The first one died after a year and I emailed the company and never heard back, so I bought another one from HSN with the extra warranty. That one gave out after a couple of weeks and they sent me another one. I just want it to last because I can't be without it. I use it every morning to get my fruits and vegtables in me.
Received as an Xmas gift. Still trying out different combinations. NutriaBullit's web site has been very helpful for Recepies and nutrition information. I previously had a power juicer which I never used much because of the difficulty cleaning it and I was throwing away all the good pulp. This is a great machine, easy to use, easy to clean.
I bought a nutribullet 900 3 weeks ago - I love it to bits and have used it everyday - However I can no longer turn it on. Over the last 3-4 days it has becoming increasingly difficult to get the nutrilbullet to push down so I can turn it to set the motor going - Yesterday it took me 10 minutes to get it working, today I had to give up after 15 minutes as I simply cannot turn it on - it is sitting in my kitchen with veggies, fruit and nuts ready to go and which of course will be wasted if I cannot get it to work again. Can you please advise - this is an expensive piece of equipment.
Response from nutribullet.comBy CB, NutriBullet Customer Care, January 20, 2015
Get in touch with our customer service department. They can help: https://www.nutribulletpro.com/customer-service.html
I love it. Only that I have to be sure I put the blade correctly so it will not leak while in use. Very easy to not close it properly. Now I know so I make sure it is on correctly.