I had bought our model last March and noticed for months that it smelled funny every time I used it. Finally after about 4 months it began smoking and I turned it off. I contacted customer support and they jumped right on replacing the motor unit and were very understanding and helpful. I now have a motor unit that does not smell when in use. I had taken it apart and apparently in construction, a wire was nicked and shorting out over the + wire. Great product, works well and again wonderful customer support...thanks.
Representative was extremely helpful in resolving a problem I had purchased a Bullet 900 series. I was about to return to tha store but she was able to determine problem.She was extremely professional & very pleasant . Unfortunately I can rennet her name. She a great representative of your company!
I purchased a NutriBullet a little under one month ago and I have been using it every day. It is so easy to assemble smoothies and mixes all items within seconds. I was looking to eat a bit healthier and now can do so by throwing a bunch of healthy ingredients in the bullet. All in one, awesome!
Just purchased Nutri Bullet to replace an old blender. Does a super and powerful job. I liked that it had two sets of blades with two sizes container. However, I didn't need the rest of the cups which probably upped the cost a bit. I am happy with this appliance
We bought this item about a month ago and I use it once a day, in the morning to make a fruit smoothie for my husband. It's a great way to start your day. I always peel apples and all fruit are cleaned and cored. Pass two days motor is starting to sound louder and rough even tho I cut the amount down not to over burden machine. We'll see if each day gets worse or not.