The customer service agent was so helpful! When my brand-new Nutribullet was giving off a slight heated rubber smell, I could to see if I should get it checked out. Imagine my surprise when the agent said that the entire motor unit would be replaced, at no cost to me. The replacement will be sent via FedEx. He also gave me tips for best results with the Nutribullet and also walked me through the website, especially the search engine that allows you to search recipes for specific ailments! Overall, a really satisfying and educational
I received as a gift and was looking forward to using it. I'm unable to screw the blade head. I can't return because I've used it,so money was thrown away.Should have bought the blender like machine
I love making a smoothie for breakfast. Healthy and keeps me full until a late lunch. The nutribullet is amazing and I've loved using it. However, all 3 of the larger cups are now unusable b/c 2 of the 3 tabs have broken off. (You only need 2 for it to work). We have figured out a less than safe way to make it work, but the reality is there just needs to be another way for it to function. They don't seem to sell replacement cups anywhere in stores or on there own website. I can find them on amazon which is weird. Where are all these 3rd party sellers getting random cups from????
I purchased my nutribullet as an impulse buy after watching the infomercial on tv. I called in the next day to cancel my order, and the representative saved me from missing out on pursuing my nutritional goals, thanks!
I just bought my NutriBullet Pro New Years Day and I have THOROUGHLY enjoyed making my smoothies with this as part of my Resolution to continue my dieting and get healthier.