My Nutribullet Pro broke after two years and the warranty had expired. During the time, I made hundreds of smoothies that helped me lose weight, decrease my blood pressure and get healthier. The customer service rep worked with me to replace my unit at an extremely fair price, which included a regular blade, a grinder blade AND a 4-year warranty. I am one happy and loyal customer.
I'm inspired to juice more and make smoothies because not only is the Nutra Bullet easy to use its also so quick and easy to cleanup. I even travel with mine on long trips.