Without a handle, it's difficult to get the cup/blended section from the base. With arthritis, it's doubly difficult. What's more the silver portion at the top of the device came off, and I can't get it back on. So it's sitting there. Further, after several uses, there was a distinct odor emanating from the unit after the second or third use. I sent the warranty in, but when I read it, there was a second portion of the warranty requiring me to return a written acknowledgement of having filled out the warranty card...I didn't realize it was a TWO-PART WARRANTY; I thought I was covered after completing the warranty online. WRONG!