Customer reviews from foodsaver.com
FoodSaver - Space-Saving Vacuum Sealer with Bags and Roll - Silver
Average customer rating
4.1
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
130
4 Stars
17
3 Stars
7
2 Stars
9
1 Star
28
78%of customers recommend this product.
(
69 out of
89)
Customer Reviews for FoodSaver - Space-Saving Vacuum Sealer with Bags and Roll - Silver
Customer Rating
2
Disappointed
on July 20, 2023
Posted by: Tam731
from Columbiaville, MI
Gender:Female
I bought this in April of this year because I wanted one that is on hand quickly, I use the V3240 for all my heavy duty sealing such as meat and items from the garden. The V3240 is the best and I thought the VS1260 would help with the little stuff. It worked great the first few times I used it and now it “sucks” and I’m not talking about the air. I do know how to use these and only use Food Saver bags and this one no matter how I put it in it will not suck out the air even after running a few minutes. I’m very disappointed as I have always loved my Food Savers and this is the first one to disappoint. I will definitely be contacting customer service hopefully it is just a defective one because I loved the idea of having one on hand quickly.
No, I would not recommend this to a friend.
Value
4
Response from foodsaver.comBy ReputationStudio IntegrationServiceUser, Customer Care, July 24, 2023
Hello
Thank you for taking your time to post this review.
We are sorry to hear that your FoodSaver VS1260 Space Saving Vacuum Sealing System is not working correctly. We want to learn more about your situation and exactly what happened. Please contact us directly for further assistance. You can reach us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you for taking your time to post this review.
We are sorry to hear that your FoodSaver VS1260 Space Saving Vacuum Sealing System is not working correctly. We want to learn more about your situation and exactly what happened. Please contact us directly for further assistance. You can reach us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: Italian Stallion
Verified Purchase:Yes
Best investment when it comes to food. No more freezer burnt food and the freshness lasts so much longer.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: Michelle D
Gender:Female
Verified Purchase:Yes
Didn’t work as expected. FoodSaver quality has really diminished.
No, I would not recommend this to a friend.
Response from foodsaver.comBy ReputationStudio IntegrationServiceUser, Customer Care, July 12, 2023
Hello, this is from FoodSaver
Thanks for reaching out to us. We will be more than happy to answer your question!
We apologize if the unit was not satisfactory.
Kindly reach out to us through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
FoodSaver® Consumer Care
Thanks for reaching out to us. We will be more than happy to answer your question!
We apologize if the unit was not satisfactory.
Kindly reach out to us through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: Francis p
Verified Purchase:Yes
This company has very high integrity, like no other; when my last Foodsaver started having an issue, I called them and they told me my warranty was expired, but they would send me a replacement no charge, not even for shipping.
I would recommend this to a friend!
Written by a customer while visiting foodsaver.com
Customer Rating
1
Piece of crap
on June 21, 2023
Posted by: Skippy123
from Nebo Nc.
Gender:Male
This sealer is comlete garbage compared to the one I bought around 10 years ago.It vaccuums out terribly and rarely makes a good seal.I will be throwing this piece of crap out.I wouldnt even give it away to anyone!!!!!!!
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy ReputationStudio IntegrationServiceUser, Customer Care, June 23, 2023
Hello!
We are very sorry to hear about the issue you experienced with your VS1260! We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Our team is always happy to help!
Thank you!
FoodSaver® Consumer Care
We are very sorry to hear about the issue you experienced with your VS1260! We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Our team is always happy to help!
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
5
Best Food Sealing System I have used from FoodSave
on June 21, 2023
Posted by: Nathan Vaden
from Norfolk Virginia
Gender:Male
Verified Purchase:Yes
This model was much easier to use then the previous one I had.
The system vacuumed the bag to skin tight on the product I was sealing.
The system vacuumed the bag to skin tight on the product I was sealing.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: Linda miles
Verified Purchase:Yes
It burns through the packaging every time. It doesn’t vacuum seal anything.
Response from foodsaver.comBy ReputationStudio IntegrationServiceUser, Customer Care, June 15, 2023
Hello
Thank you for taking your time to post this review. Your feedback is important to us.
We are sorry to hear that your FoodSaver VS1260 Space Saving Vacuum Sealing System is not sealing correctly. Please contact us directly for further assistance. You can reach us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you for taking your time to post this review. Your feedback is important to us.
We are sorry to hear that your FoodSaver VS1260 Space Saving Vacuum Sealing System is not sealing correctly. Please contact us directly for further assistance. You can reach us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: hunternicholas
from Wallingford Connecticut
Gender:Male
Verified Purchase:Yes
The little VS1260 works well and makes an excellent wide sealing area on the bags.
The side latches require a lot of pressure to lock-in when new, but once the gaskets break-in it will be easier to latch. No complaints otherwise, and I like this little machine much better than our FoodSaver model called the "Big Game" which has been an excellent machine.
The side latches require a lot of pressure to lock-in when new, but once the gaskets break-in it will be easier to latch. No complaints otherwise, and I like this little machine much better than our FoodSaver model called the "Big Game" which has been an excellent machine.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com