Customer Reviews for FoodSaver - Space-Saving Vacuum Sealer with Bags and Roll - Silver
Customer Rating
5
First time use!
on November 21, 2023
Posted by: Bo2023
from Los Angeles, CA
Gender:Male
I've never used a vacuum sealer before. We are super satisfied with the product and no longer in a hurry to complete the meal! Also, I was hesitating to purchases for a long time due to the size but this one is truly space saver.
This machine really works. It vacuums and seals as advertised. And a great price. The sealed line on my old FoodSaver was about a pencil lead wide. This machine sealed line is maybe 1/8” wide, a good seal.
Only 1 star because I only used it one time before it stopped vacuuming. I had an old bulky food saver for years, it finally gave up, decided to try this one because of the smaller design. I could not figure out how to use the accessory port. The tube would not click in or stay in. Even after scouring the internet for help and videos. Piece of junk. Moving on to other brands.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy ReputationStudio IntegrationServiceUser, Customer Care, August 21, 2023
Hello!
Thank you very much for taking your time to post a review! We are very sorry to hear about the issues with your VS1260 and we apologize for the inconvenience! We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
I own a FoodSaver 4800 Series 2-in-1 Automatic Vacuum Sealing System. It cost more because it does more. More importantly, it vacuums the air of a bag and seals it right the first time. The VS1260 is a test in patience. No cutter is part of the issue but the crux is, it just won’t vacuum and seal without a LOT of fuss. I’d send this back and upgrade if I could
Value
1
Response from foodsaver.comBy ReputationStudio IntegrationServiceUser, Customer Care, August 9, 2023
Hello!
Thank you for taking the time to give a review.
Your feedback is important to us, and it helps and motivates us to continuously improve our products and services. Please accept our sincere apology for the inconvenience this has caused you.
The FoodSaver VS1260 was designed as a space saving unit, so it does not have such a big power output as our other, larger FoodSaver countertop vacuum sealers.
This model was released relatively recently, so your unit should still be under the 5 year warranty.
In this case it will be possible to return it for a refund, so I advise you to please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat so we can resolve this matter to your satisfaction.
Horrible product. I threw it away the day it arrived. Does not seal.
Response from foodsaver.comBy ReputationStudio IntegrationServiceUser, Customer Care, August 7, 2023
Hello!
We are very sorry to hear about the issue with the sealing and we apologize for the inconvenience caused!
Should you require any further assistance, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
I LOVE the foodsaver products! After my Dad passed away I got his foodsaver and have been using it for 7 years. I don't know how old it is but the accessory hose stopped pumping and I use way too many containers not to have that! So I bought a new one and love it just as much. Wouldn't buy any other brand!