Customer reviews from foodsaver.com
FoodSaver - Space-Saving Vacuum Sealer with Bags and Roll - Silver
Average customer rating
4.1
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
130
4 Stars
17
3 Stars
7
2 Stars
9
1 Star
28
78%of customers recommend this product.
(
69 out of
89)
Customer Reviews for FoodSaver - Space-Saving Vacuum Sealer with Bags and Roll - Silver
Customer Rating
1
Terrible
on June 8, 2025
Posted by: sutt
Thisis a very inadequate machine.
The top does not stay down and sealed. I have to hold it in place securely to use the vacuum. That may be why the vacuum seal does not work very well.
I do not recommend this.
The top does not stay down and sealed. I have to hold it in place securely to use the vacuum. That may be why the vacuum seal does not work very well.
I do not recommend this.
Response from foodsaver.comBy Customer Care, June 9, 2025
Hello,
Thank you for your feedback about our VS1260 Space Saving Vacuum Sealing System. We're sorry to hear that the product did not meet your expectations, and that it does not seal properly. To ensure that the unit vacuum seals properly, please make sure that you push the lid down firmly until you hear a click, it should latch on both ends.
We appreciate your honest feedback, and we’ll be sure to pass it along to our product team for review.
If you need assistance or have more feedback, please reach out to us directly. You can reach us using the 'Contact Us' form on our website. We're available Monday to Friday from 9am - 5pm. We look forward to assisting you!
Thank you,
FoodSaver Consumer Care.
Thank you for your feedback about our VS1260 Space Saving Vacuum Sealing System. We're sorry to hear that the product did not meet your expectations, and that it does not seal properly. To ensure that the unit vacuum seals properly, please make sure that you push the lid down firmly until you hear a click, it should latch on both ends.
We appreciate your honest feedback, and we’ll be sure to pass it along to our product team for review.
If you need assistance or have more feedback, please reach out to us directly. You can reach us using the 'Contact Us' form on our website. We're available Monday to Friday from 9am - 5pm. We look forward to assisting you!
Thank you,
FoodSaver Consumer Care.
Written by a customer while visiting foodsaver.com
Customer Rating
1
Not recommended at all
on July 24, 2025
Posted by: Vacuum less
This was a replacement for the handheld version. It rarely works. I’ve given up trying to get it to work.
Response from foodsaver.comBy Customer Care, July 25, 2025
Hi! Thank you for taking the time to share your experience with the FoodSaver® VS1260 Space Saving Vacuum Sealing System. We’re sorry to hear that the product did not meet your expectations and that you’ve had difficulties getting it to work.
We understand how frustrating it can be when a product doesn’t perform as expected, especially when it’s meant to replace a previous version. Your feedback is important to us, and we would like to help resolve this issue.
Please reach out to us directly via Contact Us form on our website so we can assist you further. We are committed to ensuring that our customers are satisfied with their purchases and would like to offer support to get your vacuum sealing system working properly.
Thank you for your patience and understanding.
We understand how frustrating it can be when a product doesn’t perform as expected, especially when it’s meant to replace a previous version. Your feedback is important to us, and we would like to help resolve this issue.
Please reach out to us directly via Contact Us form on our website so we can assist you further. We are committed to ensuring that our customers are satisfied with their purchases and would like to offer support to get your vacuum sealing system working properly.
Thank you for your patience and understanding.
Written by a customer while visiting foodsaver.com
Customer Rating
3
Preferred the easier to use older version
on June 8, 2026
Posted by: Kaken
from Alberta Canada
Gender:Female
Just tried this today. It is awkward trying to keep the e sealing edge of the bag flat while you pull the lid down. If you are arthritis like me, it is hard to press down on the two edges to lock it. I liked my previous food saver with an easy locking mechanism, easy to follow instructions in the lid and an easy load edge of the bag. Once I figured out that the bag edge could not be over the drip channel, I was finally able to get it to vacuum and seal. I didn’t think it was much less bulky that my old unit. I haven’t had it long enough to assess how well it preserves food. Would definitely prefer my old food saver. Sadly, it “died”.
No, I would not recommend this to a friend.
Value
3
Response from foodsaver.comBy Customer Care, June 9, 2026
Hello Kaken,
Thank you for reaching out to us with your detailed feedback on our VS1260 Space Saving Vacuum Sealing System. We understand your frustration with the locking mechanism and bag placement, particularly if hand strength or dexterity is a concern. We also appreciate your comments regarding the ease of use and design features of your previous unit.
We're glad you were ultimately able to achieve a successful vacuum seal, and we appreciate you sharing your experience with the setup process. Your feedback is valuable and helps us better understand how customers interact with our products.
If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you for reaching out to us with your detailed feedback on our VS1260 Space Saving Vacuum Sealing System. We understand your frustration with the locking mechanism and bag placement, particularly if hand strength or dexterity is a concern. We also appreciate your comments regarding the ease of use and design features of your previous unit.
We're glad you were ultimately able to achieve a successful vacuum seal, and we appreciate you sharing your experience with the setup process. Your feedback is valuable and helps us better understand how customers interact with our products.
If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
4
Seals Great
on February 27, 2023
Posted by: Justgg
from Arkansas
[This review was collected as part of a promotion.] The FoodSaver VS1210 Space Saving Vacuum Sealer has a sleek compact design to save counter space. It comes with one (1) 11" X 8 roll, two (2) quart sized bags, two (2) gallon sized bags, one (1) accessory hose, and one (1) adaptor.
The FoodSaver VS1210 Space Saving Vacuum Sealer vacuums and seals quickly.
This foodsaver does NOT have a built-in roll holder or a place to stash the cord when not in use. You will also need to keep a pair of scissors handy to cut out the desired length from the roll, as this foodsaver also does NOT have a built-in cutter.
The FoodSaver VS1210 Space Saving Vacuum Sealer vacuums and seals quickly.
This foodsaver does NOT have a built-in roll holder or a place to stash the cord when not in use. You will also need to keep a pair of scissors handy to cut out the desired length from the roll, as this foodsaver also does NOT have a built-in cutter.
I would recommend this to a friend!
Written by a customer while visiting foodsaver.com
Customer Rating
1
Not what I expected.
on April 14, 2024
Posted by: MamaSue1946
from Florida
Gender:Female
I'm very disappointed with this purchase after using another model for many years. The space saving feature was a draw as my other was an upright space saving model...it was a workhorse. My recent purchase does not have an accessory hose for my jar sealers and marinater. The outlet is there but no hose. It is difficult to snap close much more than I am comfortable doing..so afraid I will break the plastic tabs at each end. I would return it but frankly don't have the energy..I am 77 and taking care of my 84 year old husband who has fallen and broken his shoulder. Will just chalk this up to experience. Not a good model for me.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, April 23, 2024
Hello,
The starter kit may vary, depending on the retailer. If purchase from our website, the unit should come with an accessory hose.
Moreover, we are sorry to hear the lid is difficult to close and we will be happy to open a warranty claim for you.
Please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
The starter kit may vary, depending on the retailer. If purchase from our website, the unit should come with an accessory hose.
Moreover, we are sorry to hear the lid is difficult to close and we will be happy to open a warranty claim for you.
Please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
2
food sealer
on February 7, 2023
Posted by: Debbie A
from Ohio
[This review was collected as part of a promotion.] I thought this was rather difficult to use. Also the instruction book was not good, very vague on instructions. There were also a couple pieces that were included that I'm not sure what you did with them, nothing in the instructions mentioned anything about them. It took me about 6 tries to get the vacuum to work. I found you have to have quite a bit more of the plastic than the size of the food in order to get it to vacuum. There was very little of the plastic and bags needed included with the appliance, so you would have to purchase that also. All in all, it would be quite pricey to use. On the plus side, if you can get it to vacuum seal, I think it would very nicely preserve the food item.
No, I would not recommend this to a friend.
Response from foodsaver.comBy FoodSaver, Consumer Care, February 16, 2023
Hello!
Thank you for taking your time to post this review!
We are sincerely sorry to hear about this situation you are experiencing with your VS1210.
Should you have any more questions or require further assistance, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
We are always happy to help!
Thank you!
FoodSaver® Consumer Care
Thank you for taking your time to post this review!
We are sincerely sorry to hear about this situation you are experiencing with your VS1210.
Should you have any more questions or require further assistance, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
We are always happy to help!
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
1
Not a good model
on August 19, 2023
Posted by: Amberry
from Massachusetts
Gender:Female
Only 1 star because I only used it one time before it stopped vacuuming. I had an old bulky food saver for years, it finally gave up, decided to try this one because of the smaller design. I could not figure out how to use the accessory port. The tube would not click in or stay in. Even after scouring the internet for help and videos. Piece of junk. Moving on to other brands.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy ReputationStudio IntegrationServiceUser, Customer Care, August 21, 2023
Hello!
Thank you very much for taking your time to post a review! We are very sorry to hear about the issues with your VS1260 and we apologize for the inconvenience! We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you very much for taking your time to post a review! We are very sorry to hear about the issues with your VS1260 and we apologize for the inconvenience! We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
1
Don’t waste your money
on April 9, 2024
Posted by: AshS
from NY
Gender:Female
I got this as a present, and I finally took it out to use it. Very disappointed. I would never waste my money on this product. I hate that you have to scan a code to get the directions which isn’t the biggest deal in the world just annoying. It takes forever to seal something, and you have to push extremely hard for it to even work. If it wasn’t a gift, I would bring it back to the store. Don’t waste your money.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting foodsaver.com