Customer reviews from foodsaver.com
FoodSaver - Space-Saving Vacuum Sealer with Bags and Roll - Silver
Average customer rating
4.1
(191 Reviews)
Rating breakdown 191 reviews
5 Stars
130
4 Stars
17
3 Stars
7
2 Stars
9
1 Star
28
78%of customers recommend this product.
(
69 out of
89)
Customer Reviews for FoodSaver - Space-Saving Vacuum Sealer with Bags and Roll - Silver
Customer Rating
1
don’t buy
on January 22, 2025
Posted by: reagan
terrible experience. used once and the vacuum stopped working? still makes noise but will not vacuum. i filed a warranty claim and never heard anything else. instructions are vague and not very great. for buying the product and only using what came with said product i expected better
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, January 23, 2025
Hello. Thank you for reaching out to us.
We are very sorry to hear that it stopped working, that is not the experience we want for you at all. Your feedback is valuable to us and it will be forwarded to the appropriate department for further review. We will take a look at you case and reach out to you as soon as possible.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 8pm Eastern Time.
Thank you!
Foodsaver® Consumer Care
We are very sorry to hear that it stopped working, that is not the experience we want for you at all. Your feedback is valuable to us and it will be forwarded to the appropriate department for further review. We will take a look at you case and reach out to you as soon as possible.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 8pm Eastern Time.
Thank you!
Foodsaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
1
Won't Seal
on January 10, 2025
Posted by: Carolj
I've previously had FoodSavers and they worked great for sealing everything, including jars, until they finally gave out.. Just purchased this model today primarily for sealing jars. Well, I tried to use it when I got home and the accessory hose doesn't even fit into the hole where it is suppose to go. It is too small, won't stay in place and falls out. Even if I try to hold it in place, it will not seal. I am using the correct jars, lids and FoodSaver accessory that goes over the jar/lid. I am returning this and will probably get a different brand. Plus the instructions are terrible!!!
Response from foodsaver.comBy Customer Care, January 15, 2025
Hello Carol, we apologize your product has fallen short of your expectations. We are always aiming for the highest quality of service and to take advantage of any opportunity we have to improve, therefore, to understand your feedback better, kindly reach out to us via: https://www.foodsaver.com/support/contact-us or by phone & chat Mon-Fri, 9 AM - 5 PM ET at Call 1-877-777-8042
Thank you!
FoodSaver Consumer Care.
Thank you!
FoodSaver Consumer Care.
Written by a customer while visiting foodsaver.com
Posted by: Anonymous
Verified Purchase:Yes
Works great! It's much smaller than my old unit and works great!
I would recommend this to a friend!
Written by a customer while visiting foodsaver.com
Posted by: Mufasa
from Texas
Verified Purchase:Yes
Works as described. Easy to use and seals well. Happy with this purchase
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Customer Rating
4
Warranty replacement
on November 1, 2024
Posted by: goofypops
from Rockford, Illinois
Gender:Male
This product is a warranty replacement for another that I purchased 5 months ago. I hope it is better than the last one.
I would recommend this to a friend!
Value
4
Written by a customer while visiting foodsaver.com
Posted by: Bevinfocus
Verified Purchase:Yes
I had an older model and it finally quit working so I purchased this as replacement. It’s compact and works great. Just wish it had the cutter on it like the old one had but really happy overall. Good vacuum and seal.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: Rhondacarpenter
from Wilburton, ok
Gender:Female
Verified Purchase:Yes
I had to purchase the accessory separately. it should have come as a package deal.
I would recommend this to a friend!
Written by a customer while visiting foodsaver.com
Posted by: RWinter195
from CA
Gender:Male
Verified Purchase:Yes
simple to use; and low profile in kitchen; stores easily
Value
4
Written by a customer while visiting foodsaver.com