Customer Reviews for FoodSaver - Space-Saving Vacuum Sealer with Bags and Roll - Silver
Customer Rating
1
Terrible
on June 8, 2025
Posted by: sutt
Thisis a very inadequate machine. The top does not stay down and sealed. I have to hold it in place securely to use the vacuum. That may be why the vacuum seal does not work very well. I do not recommend this.
Response from foodsaver.comBy Customer Care, June 9, 2025
Hello,
Thank you for your feedback about our VS1260 Space Saving Vacuum Sealing System. We're sorry to hear that the product did not meet your expectations, and that it does not seal properly. To ensure that the unit vacuum seals properly, please make sure that you push the lid down firmly until you hear a click, it should latch on both ends.
We appreciate your honest feedback, and we’ll be sure to pass it along to our product team for review.
If you need assistance or have more feedback, please reach out to us directly. You can reach us using the 'Contact Us' form on our website. We're available Monday to Friday from 9am - 5pm. We look forward to assisting you!
Very disappointed. Did not have suction power and options of one I was replacing that I had purchased 17 years ago. Returned and purchased one from different manufacturer.
No, I would not recommend this to a friend.
Response from foodsaver.comBy Customer Care, April 18, 2025
Hello
Thank you for taking your time to post this review. We are sorry to hear that you are not satisfied with one of our products. If there is anything we can do to help you have a better experience, please do not hesitate to contact us directly. You can reach us via https://www.foodsaver.com/support/contact-us or a Live Chat. We are always happy to help!
The force needed to close the unit took some getting used to but it is just fine. There is much less waste of plastic above the seal than that on my fifteen-year old unit. I love that. I do miss the retractable accessory hose. However, I really don't use it much and I suppose I will get used to clicking the detachable hose in as well. Most of all, I love the low profile. i think it is the smallest and lightest model. I can easily slip it into the drawer. I don't miss extra functions such as Gentle and Moist.
I bought the first sealer which worked for about a week. They sent me a replacement sealer which doesn't work correctly. The accessory attachment don't work well and are extremely difficult to connect. I also bought sealer containers which do not hold the seals. Basically, everything sucks. Don't waste your money.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, April 18, 2025
Hello. Thank you for reaching out to us.
We are very sorry to hear that you are experiencing issues with our FoodSaver® VS1260 Space Saving Vacuum Sealing System, this is not the experience we want for you at all. Kindly see our article here for assistance with attaching: https://help.foodsaver.com/s/article/HosesHowTo.
Your feedback is valuable to us and it will be forwarded to the appropriate department for further review.
If you require further assistance,, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Disappointed that this food saver does not store the rolls to make the bags. I have to cut them myself. I have been using food saver machines for over 20 years and this is a first.
I would recommend this to a friend!
Value
3
Response from foodsaver.comBy Customer Care, April 14, 2025
Hello, we appreciate you leaving the review on our FoodSaver® VS1260 Space Saving Vacuum Sealing System. We are sorry to hear that it did not meet your expectations. Your feedback will be forwarded to the relevant department.
If you require our assistance, please reach out to us using our Contact Us form on the following website https://www.foodsaver.com/support/contact-us so we can help you further. We’re available Mon.-Fri. 9 am – 8 pm Eastern Time. Thank you! FoodSaver Consumer Care
I have had great success in the past as I freeze a lot of what we produce.This,so-called space saver takes up more room because now I have to find other places to put the roll of plastic and it is much slower hand cutting with scissors. The older models were much more efficient.The vacuum motor is weak and only some of the bags seal and even then ,many still have some air in them.
Response from foodsaver.comBy Customer Care, March 20, 2025
Hello. Thank you for reaching out to us.
We’re sorry to hear that our FoodSaver® VS1260 Space Saving Vacuum Sealing System hasn’t met your expectations, especially compared to previous models. Your feedback regarding the vacuum strength, sealing effectiveness, and roll storage is valuable, and we’ll pass it along to our team for review.
If you’re experiencing issues with sealing, we recommend ensuring the bag is properly positioned and the sealing strip is clean. If the problem persists, we would be happy to assist you further.
We appreciate your input and thank you for your support.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
I have had this for about 6 months to replace a much larger vacuum sealer that I had for several years that had finally stopped working. It is so compact and convenient that I love it and will never go back to the much larger appliance. Great Job!!
This is my second FoodSaver. The first one lasted around 20 years. This one is a great piece of food storage equipment. It's simple and effective. Glad I bought it.