This is a Christmas gift, so it has not been opened. It was received with the internal slip and no outside packaging. It did not seem damaged. It appears to be a money saving measure which is pretty bad if the product is going to be presented as a gift. Now Food Saver is charging me for a subscription I did not authorize or are interested in. I will purchase refills as I need them, not when you want to make a new charge. Please eliminate my non authorized subscription from your processing.
No, I would not recommend this to a friend.
Value
2
Response from foodsaver.comBy Customer Care, December 6, 2023
Hello!
Thank you very much for taking your time to provide us with your feedback! We are very sorry to hear about the package and we sincerely apologize for the inconvenience caused! This should not have happened!
When it comes to the subscription - in order for us to assist you, we would like to kindly ask you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
This VS1260 has a small footprint. I can store it on its back in the cupboard that holds the crockpot with no issues. I'm still learning how to cut bags evenly and with enough headspace. It would be nice if the attachments could be stored "inside" the device, like some of the other models, but I bought the "great sale" unit, and I am pleased. I haven't used it often, but it is user friendly.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Not verypowerful. Had the larger one and think it was a better unit. Like that it fits in smaller space but not if it doesn’t work well
No, I would not recommend this to a friend.
Value
2
Response from foodsaver.comBy Customer Care, December 29, 2023
Hello!
Thank you very much for your feedback - we are very sorry to hear about this!
We would like to have a chance to assist you further, that is why we strongly encourage you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
I purchased this unit to seal canning jars. Works well. It doesn’t store a roll or does not have a bag cutter but I have a food saver with those options on it already
Wanted this to do canning jars. You can use scissors to make bags and it is flat enough to fit in a drawer.
I would recommend this to a friend!
Value
4
Written by a customer while visiting foodsaver.com
I am frustrated with this sealer. I am unable to close the sealer tightly, and because of this I am unable to seal my food. After about 15 minutes of pressing on the sealer I finally heard a click and the sealer sealed. I have tried to seal food 5 different times and I have the same difficulty. I will be sending this sealer back.
No, I would not recommend this to a friend.
Value
3
Response from foodsaver.comBy Customer Care, February 8, 2024
Hello!
Thank you very much for your feedback on our VS1260! We are very sorry to hear about the issues with the lid and we sincerely apologize for the inconvenience caused!
Both sides of the lid must be closed simultaneously - you have to hear the click on both sides in order for the unit to work properly.
We sincerely apologize for the issues it caused and should you require any further assistance, we will be happy to help!
In that case, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
5
Awesome product!
on March 5, 2024
Posted by: In the kitchen
Love, love love this item. Keeps food fresh in freezer. If it broke today, I would run out to buy another one%!
Written by a customer while visiting foodsaver.com