Customer reviews from foodsaver.com
FoodSaver - Multi-Use Vacuum Sealing & Food Preservation System, with FoodSaver Bags, Rolls and Bonus Items - Stainless Steel
Average customer rating
4
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
52
4 Stars
9
3 Stars
5
2 Stars
5
1 Star
13
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for FoodSaver - Multi-Use Vacuum Sealing & Food Preservation System, with FoodSaver Bags, Rolls and Bonus Items - Stainless Steel
Customer Rating
1
Doesn’t work
on September 30, 2024
Posted by: Sholloway
Gender:Male
Owned for one year and degraded quickly used not very many times and now no longer works worst vacuum sealer we have had yet DO NOT buy!
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, October 8, 2024
Hello,
Thank you for reaching out to us at FoodSaver® .
We are sorry to hear about the issue with your FoodSaver VS3130 and we apologize for any inconvenience this has caused and are committed to resolving this for you.
In order for us to properly assist you with this matter, please contact us via
https://www.foodsaver.com/support/contact-us
or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you for reaching out to us at FoodSaver® .
We are sorry to hear about the issue with your FoodSaver VS3130 and we apologize for any inconvenience this has caused and are committed to resolving this for you.
In order for us to properly assist you with this matter, please contact us via
https://www.foodsaver.com/support/contact-us
or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
1
Big no
on September 22, 2024
Posted by: Bnp1422
Got as a Christmas present from my mom because I buy meat in bulk. This is the absolute worst. I have to pull out and reposition the gaskets after ever vacuum or else it won’t seal or vacuum. I was so excited for this and I gave it a good chance but after the third time using I give up.
No, I would not recommend this to a friend.
Value
3
Response from foodsaver.comBy Customer Care, October 1, 2024
Hello!
Thank you very much for your feedback on our FoodSaver® VS3130 Premier Multi-Use Vacuum Sealing & Food Preservation System, Stainless Steel! We are very sorry to hear about your experience and we sincerely apologize for the inconvenience caused!
Please kindly make sure that there you pre-freeze the meat before the process. Please also make sure the drip tray is not full.
If you have any questions or require any further assistance, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you very much for your feedback on our FoodSaver® VS3130 Premier Multi-Use Vacuum Sealing & Food Preservation System, Stainless Steel! We are very sorry to hear about your experience and we sincerely apologize for the inconvenience caused!
Please kindly make sure that there you pre-freeze the meat before the process. Please also make sure the drip tray is not full.
If you have any questions or require any further assistance, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
1
This product is not as advertised!!!
on August 30, 2024
Posted by: SS Sous Vide
My rating is based upon what they advertised versus what I got. They advertised the Foodsaver VS3130 as Stainless Steel, it's not. It's silver plastic and looks like crap amongst my other stainless steel appliances. They advertised this as having the Sous Vide vacuum mode; it doesn't. It was one of the main reasons I ordered this vacuum sealer.
I tried to submit a complaint to them through their website, but after spending half an hour filling out their form and searching for the required "date code", I submitted the form and it came back as try again later. Form erased. Twice.
I tried to submit a complaint to them through their website, but after spending half an hour filling out their form and searching for the required "date code", I submitted the form and it came back as try again later. Form erased. Twice.
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, September 3, 2024
Hello!
Thank you very much for your feedback!
We are very sorry to hear about this situation - here at FoodSaver, we make our products with the highest quality materials and we expect them to last!
We would like to have a chance to assist you, that is why we strongly encourage you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat and we will be happy to provide you with all the help you may need. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver Consumer Care
Thank you very much for your feedback!
We are very sorry to hear about this situation - here at FoodSaver, we make our products with the highest quality materials and we expect them to last!
We would like to have a chance to assist you, that is why we strongly encourage you to reach out to us directly via https://www.foodsaver.com/support/contact-us or through LiveChat and we will be happy to provide you with all the help you may need. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: ELJJ
Verified Purchase:Yes
We have owned foodsavers for years now and couldn't luve without it! This model does everything. It's fast, relatively quiet and saves us a ton of money!
Written by a customer while visiting foodsaver.com
Posted by: BrendaC
from Ventura, CA
Gender:Female
Verified Purchase:Yes
Purchased Model VS3130 because it has the marinating feature. I also like the quick and easy handheld vacuum sealer.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Customer Rating
5
Love this machine
on January 31, 2024
Posted by: RJones
from Somewhere in NC
Gender:Male
Here is "my" review I hope you find it useful.
I've had my machine for about 2 years now. I have used it to save everything from spaghetti sauce and soup stocks to various Meats. It performs flawlessly! When I finally wear this thing out I will immediately buy another. It is without a doubt the best kitchen tool I have invested in since my KitchenAid stand mixer. I absolutely love this machine. I had bagged Chile that I had made last year. I had forgotten completely about it. found it burried in my freezer, as an experiment I heated it up and tried it. The flavors were as good as the day I had made it. And I make some darned good chile. It has become a must-have tool for me.
Buy it you won't be disappointed.
I've had my machine for about 2 years now. I have used it to save everything from spaghetti sauce and soup stocks to various Meats. It performs flawlessly! When I finally wear this thing out I will immediately buy another. It is without a doubt the best kitchen tool I have invested in since my KitchenAid stand mixer. I absolutely love this machine. I had bagged Chile that I had made last year. I had forgotten completely about it. found it burried in my freezer, as an experiment I heated it up and tried it. The flavors were as good as the day I had made it. And I make some darned good chile. It has become a must-have tool for me.
Buy it you won't be disappointed.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Customer Rating
2
Not very happy with our food saver
on January 17, 2024
Posted by: DGraham
from Calhoun, Ga
Gender:Female
[This review was collected as part of a promotion.] I received the VS3120 model as a Christmas gift. I was super excited it could vacuum seal soups and other liquids. However I've tried it several times on soups and it does not work very well at all. We have a older model that we have used for years on meats and dry items, and that one is great. The only good thing it has going for it is it can hold the roll so you don't have that separate from the food saver.
No, I would not recommend this to a friend.
Value
2
Response from foodsaver.comBy Customer Care, January 19, 2024
Hello!
Thank you for your feedback!
Before you vacuum seal liquids such as soup stock, pre-freeze in a casserole dish, loaf pan or ice cube tray until solid. Remove frozen liquid from pan and vacuum seal in a FoodSaver ® Bag. You can stack these “frozen bricks” in your freezer. When you’re ready to use, just cut corner of bag and place in a dish in microwave or drop into water at a low simmer, below 170°F (75°C).
You may also pre-freeze the liquid in a FoodSaver ® Bag, for about 1 hour, then take it out and vacuum seal it, just like any other type of food.
For units compatible with our FoodSaver ® Preserve and Marinate Containers, we also recommend vacuum sealing the liquids, like soup, in there.
If you have any more questions or require any further assistance, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you for your feedback!
Before you vacuum seal liquids such as soup stock, pre-freeze in a casserole dish, loaf pan or ice cube tray until solid. Remove frozen liquid from pan and vacuum seal in a FoodSaver ® Bag. You can stack these “frozen bricks” in your freezer. When you’re ready to use, just cut corner of bag and place in a dish in microwave or drop into water at a low simmer, below 170°F (75°C).
You may also pre-freeze the liquid in a FoodSaver ® Bag, for about 1 hour, then take it out and vacuum seal it, just like any other type of food.
For units compatible with our FoodSaver ® Preserve and Marinate Containers, we also recommend vacuum sealing the liquids, like soup, in there.
If you have any more questions or require any further assistance, please reach out to us via https://www.foodsaver.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: Ed Smalley
from San Tan Valley, AZ
Gender:Male
Verified Purchase:Yes
Been using food saver for more than 20 years- flat refuse to use anything else!
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com