Customer reviews from foodsaver.com
FoodSaver - Multi-Use Vacuum Sealing & Food Preservation System, with FoodSaver Bags, Rolls and Bonus Items - Stainless Steel
Average customer rating
4
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
52
4 Stars
9
3 Stars
5
2 Stars
5
1 Star
13
79%of customers recommend this product.
(
37 out of
47)
Customer Reviews for FoodSaver - Multi-Use Vacuum Sealing & Food Preservation System, with FoodSaver Bags, Rolls and Bonus Items - Stainless Steel
Customer Rating
1
Disappointment
on May 16, 2026
Posted by: BC988
This is my third machine they all quit vacuuming in less than a year. I'm going to try new seals this time or buy a different brand that works.
Response from foodsaver.comBy Customer Care, May 19, 2026
Hello,
Thank you for reaching out to us with your feedback on our VS3130 Premier Multi-Use Vacuum Sealing & Food Preservation System. We are very sorry to hear that you have had repeated issues with the machines losing suction, this is certainly not the performance we expect from our products.
We understand how frustrating it must be, especially after having multiple units fail within a short period. If you haven’t already, we also recommend ensuring the sealing area/ gaskets is clean and free of debris, as this can impact the machine’s ability to maintain suction.
That said, we completely understand your disappointment and appreciate you giving our product multiple chances. We value your feedback and regret that your experience hasn’t met expectations.
If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you for reaching out to us with your feedback on our VS3130 Premier Multi-Use Vacuum Sealing & Food Preservation System. We are very sorry to hear that you have had repeated issues with the machines losing suction, this is certainly not the performance we expect from our products.
We understand how frustrating it must be, especially after having multiple units fail within a short period. If you haven’t already, we also recommend ensuring the sealing area/ gaskets is clean and free of debris, as this can impact the machine’s ability to maintain suction.
That said, we completely understand your disappointment and appreciate you giving our product multiple chances. We value your feedback and regret that your experience hasn’t met expectations.
If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Posted by: Jacks Italy
Gender:Male
Verified Purchase:Yes
I had more old much more expensive FoodSaver sealer for years and it finally died. I have to say that I actually like this model much better. And it works faster! Thank you.
Value
5
Written by a customer while visiting foodsaver.com
Posted by: B K H
Verified Purchase:Yes
Great product. Easy to use with many useful features.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: Me and I
from Florida
Gender:Male
Verified Purchase:Yes
Lets start with it sitting at an angle. Sitting at angle creates waste of plastic material requiring more plastic used to seal bags. Cutter location doesn't work well and cutter itself is poor at best. The FM2100 is a far cry better then this particular model. If it was availible at the time of purchase, i would had bought that on again
No, I would not recommend this to a friend.
Value
1
Response from foodsaver.comBy Customer Care, December 29, 2025
Hello,
Thank you for reaching out to us with your feedback on our VS3130 Premier Multi-Use Vacuum Sealing & Food Preservation System. We are sorry to hear that the unit is not sitting level and that this is causing extra waste when sealing bags, that is definitely not the experience we want for our customers. We also appreciate you pointing out the issues with the cutter placement and performance. Your comparison to the FM2100 is helpful, and we understand how frustrating it is when one model does not meet the expectations set by one you have used successfully before.
We value your feedback and it will be forwarded to the appropriate department for further review.
If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Thank you for reaching out to us with your feedback on our VS3130 Premier Multi-Use Vacuum Sealing & Food Preservation System. We are sorry to hear that the unit is not sitting level and that this is causing extra waste when sealing bags, that is definitely not the experience we want for our customers. We also appreciate you pointing out the issues with the cutter placement and performance. Your comparison to the FM2100 is helpful, and we understand how frustrating it is when one model does not meet the expectations set by one you have used successfully before.
We value your feedback and it will be forwarded to the appropriate department for further review.
If you require assistance, please do not hesitate to get in touch with us directly. You can do so via the 'Contact Us' form on our official website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care
Written by a customer while visiting foodsaver.com
Customer Rating
5
Food Saver VS3130 Premier Multi-Use Vacuum Sealing
on September 11, 2025
Posted by: TonyHu
from SC
Gender:Male
Verified Purchase:Yes
Thanks to Consumer Report (CR) Magazine review of your product I made a purchase and I am pleased with the result of the unit.
I would recommend this to a friend!
Value
5
Written by a customer while visiting foodsaver.com
Posted by: Brian Mcalpine
from Bergen county , new jersey
Gender:Male
Verified Purchase:Yes
Don’t like where the cutter is located, and the remote piece for sealing is annoying, as it never stays where it’s supposed too. With that said, I still have used 3 rolls of bags.
Value
3
Response from foodsaver.comBy Customer Care, August 21, 2025
Hello Brian,
Thank you for reaching out to share your honest feedback on our VS3130 Multi-Use Vacuum Sealing & Food Preservation System. We're sorry to hear that the cutter placement and the sealing strip haven't met your expectations, your input helps us identify areas for improvement. That said, we're glad to know you've still found the product useful enough to go through three rolls of bags. We truly appreciate your continued use and hope it continues to serve you well.
If you require assistance or you have more feedback, please reach out to us directly via the 'Contact Us' form on our official website. We’re available Monday- Friday 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care.
Thank you for reaching out to share your honest feedback on our VS3130 Multi-Use Vacuum Sealing & Food Preservation System. We're sorry to hear that the cutter placement and the sealing strip haven't met your expectations, your input helps us identify areas for improvement. That said, we're glad to know you've still found the product useful enough to go through three rolls of bags. We truly appreciate your continued use and hope it continues to serve you well.
If you require assistance or you have more feedback, please reach out to us directly via the 'Contact Us' form on our official website. We’re available Monday- Friday 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care.
Written by a customer while visiting foodsaver.com
Posted by: Veda R
from WV
Gender:Female
Verified Purchase:Yes
It works good as long as you apply pressure while it's working. Then you have to wait five minutes between sealings.
No, I would not recommend this to a friend.
Value
3
Response from foodsaver.comBy Customer Care, August 21, 2025
Hello Veda,
Thank you for reaching out to share your feedback on our VS3130 Multi-Use Vacuum Sealing & Food Preservation System. We're sorry to hear that the product is not working as well as expected. We’d like to clarify that there is no mandatory five-minute wait between sealings. The unit is designed for continuous use, unless overheating occurs at which point the unit is to be disconnected for a few minutes before resuming sealing. That being said, your feedback is valuable, and we will share it with our product team for review.
If you require assistance or you have more feedback, please reach out to us via the 'Contact Us' form on our official website.
We’re available Monday to Friday, from 9 am to 5 pm Eastern Time. We're looking forward to assisting you!
Thank you!
FoodSaver Consumer Care.
Thank you for reaching out to share your feedback on our VS3130 Multi-Use Vacuum Sealing & Food Preservation System. We're sorry to hear that the product is not working as well as expected. We’d like to clarify that there is no mandatory five-minute wait between sealings. The unit is designed for continuous use, unless overheating occurs at which point the unit is to be disconnected for a few minutes before resuming sealing. That being said, your feedback is valuable, and we will share it with our product team for review.
If you require assistance or you have more feedback, please reach out to us via the 'Contact Us' form on our official website.
We’re available Monday to Friday, from 9 am to 5 pm Eastern Time. We're looking forward to assisting you!
Thank you!
FoodSaver Consumer Care.
Written by a customer while visiting foodsaver.com
Customer Rating
2
on August 18, 2025
Posted by: ROBERT S LONG
It is unlikely to function so I seldom attempt to use my vs 3170.
Response from foodsaver.comBy Customer Care, August 21, 2025
Hello Robert,
Thank you for taking the time to share your experience and feedback on our VS3170 Vacuum Sealer. We're so sorry to hear that your product is not working as well as expected. That’s certainly not the quality we aim to deliver, nor the experience we want you to have with our products. We understand how frustrating it must be; we value and appreciate your feedback and we will forward it to the product team for review.
If you require assistance or you have more feedback, please reach out to us directly via the 'Contact Us' form on our official website. We’re available Monday- Friday 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care.
Thank you for taking the time to share your experience and feedback on our VS3170 Vacuum Sealer. We're so sorry to hear that your product is not working as well as expected. That’s certainly not the quality we aim to deliver, nor the experience we want you to have with our products. We understand how frustrating it must be; we value and appreciate your feedback and we will forward it to the product team for review.
If you require assistance or you have more feedback, please reach out to us directly via the 'Contact Us' form on our official website. We’re available Monday- Friday 9am - 5pm Eastern Time.
Thank you!
FoodSaver® Consumer Care.
Written by a customer while visiting foodsaver.com