Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7
(7,783 Reviews)
Rating breakdown 7,783 reviews
5 Stars
6,373
4 Stars
1,046
3 Stars
206
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Customer Rating
5
Hands down best phone
on October 11, 2026
Posted by: DvRakkasan
[This review was collected as part of a promotion.] Ive had the fold since fold5, the fold7 is by far the best. Its half the thickness as the fold5 and probably half the weight. The screen size and resolution just cant be beat. And that screen size sure comes in handy for emails, picture and video editing and if you're a gamer....man I just cant beat that drum hard enough, this phone is the best, hands down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Can't do without my Zfold, however I need my pen b
on October 11, 2026
Posted by: Ogbeni31
[This review was collected as part of a promotion.] I chose the zfold for it's versatility since the zfold 3 for best of work and personal S pen, teams call, office applications and multi-tasking.
I do however, wished the compromise for making it lighter hasn't taken away it's possibilities.
2 things I wish the Zfold has. The camera features of the ultra slab phones as well as bringing back the spen with Bluetooth.
Value
4
Response from Samsung USBy R&R, October 12, 2026
Hi Ogbeni31,
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. This device combines an expansive display, a versatile multitasking experience, and a productivity-focused design that caters to both work and personal use. We’re glad to hear that features like Microsoft apps, video meetings, and S Pen support have become essential to your routine. We also appreciate your feedback regarding the camera capabilities and Bluetooth-enabled S Pen functionality, as these details can significantly enhance the experience for longtime Z Fold series users. Thank you for continuing to choose Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy Z Fold7. This device combines an expansive display, a versatile multitasking experience, and a productivity-focused design that caters to both work and personal use. We’re glad to hear that features like Microsoft apps, video meetings, and S Pen support have become essential to your routine. We also appreciate your feedback regarding the camera capabilities and Bluetooth-enabled S Pen functionality, as these details can significantly enhance the experience for longtime Z Fold series users. Thank you for continuing to choose Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the Samsung Galaxy Z Fold series
on October 11, 2026
Posted by: Zion73
[This review was collected as part of a promotion.] I chose the samsung galaxy z fold series after the note was discontinued. That was the best decision I could have made. The fold is the easy-to-use and it gives me more room on my keyboard for typing. I'm able to open multiple apps on the screen and multi-task, like pay bills and watch TV on the fold at the same time and no issues. I love this thing. Not to mention if the fold is connected to a TV or monitor it turns into a PC. It doesn't matter what I do on this platform... pictures, videos, movies, games, completing documents, you name it. Its an absolute pleasure to use this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Title: Excellent Foldable Phone
on October 11, 2026
Posted by: Amedate
[This review was collected as part of a promotion.] I’ve been very happy with the Galaxy Z Fold7. The large inner display is great for multitasking, watching videos, reading, and everyday use. The phone feels premium, the performance is fast and smooth, and the cameras are very good. I also really like how practical the outer screen is when I don’t need to unfold the phone. Overall, it’s a powerful and versatile device that has been a great experience to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best folding phone
on October 11, 2026
Posted by: Max741
[This review was collected as part of a promotion.] I've always been interested in the Samsung Z Fold products. I've tried the first, the second, the third, and the fourth, but there was always some compromise between the small screen and the big screen, the thickness of the device, the fragility of the device, and the care of the device.
The Fold 7 was genuinely the first generation of the Z Fold that I liked, where the front screen was big enough to use as a normal phone, and the big screen was enough to consume media on the go. I think it's the perfect medium between phone and tablet. I chose it because it strikes that balance beautifully, especially because it's thin and light when it's folded, that is very impressive.
The only drawback to this is the battery life, which isn't terrible. Fast charging makes it livable, but if I could get better battery life on a single charge, then this would be the perfect device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger front screen is everything
on October 10, 2026
Posted by: Fentfold7
[This review was collected as part of a promotion.] I chose to upgrade to the Z Fold 7 despite my Fold 6 being fairly new at the time because the wider front screen is much better than the narrow ones of old. Typing is easier and I find myself unfolding the phone less. That said, the inner screen remains as useful as ever for multitasking: respond to an email while referencing another document, have your meeting on one side of the phone with presentation slides on the other, or just have like 3 media apps running on the big screen for ultimate brainrot. It's hard to go back to a traditional smartphone when you've experienced the multitude if things on a folding phone.
That said, the one thing the Z fold can improve on is battery life. I know it's thin and powers twice the screen real estate but boy, does it guzzle battery power.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Folder For Life
on October 10, 2026
Posted by: Sam4evah
[This review was collected as part of a promotion.] The Galazy Z Fold 7 Ultra I purchased a little over a year ago has to be the best cell phone I have ever owned. The device is very snappy and responsive. I also like that with larger screen I can manage two apps at the same time. The other item that is a game changer is the ability to use the keyboard on the folded out screen, makes all the buttons bigger. Which my sausage like fingers appreciate since I do less back spacingto fix errors. I choose to be a Samsunger for life because they make top quality products and this phone is top of the line!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Flagship Foldable!
on October 10, 2026
Posted by: 3niGmaPanda
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold 7 for its flagship processor and advanced foldable display, which provides the necessary screen real estate for seamless multitasking and demanding mobile computing workflows. This device's dynamic AMOLED 2X display, with an adaptive high refresh rate, delivers exceptional visual fluidity, while the sophisticated multi-window UI and App Pair functionality ensure unparalleled efficiency. Furthermore, the integrated Neural Processing Unit maximizes computational efficiency for complex tasks, while the robust camera array provides superior imaging and high-resolution video capture capabilities in a versatile form factor.
Value
5
Written by a customer while visiting Samsung US