Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7
(7,788 Reviews)
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Posted by: Anonymous
Verified Purchase:Yes
Best fold yet!!! Thinner than most candy bar style phones!
Written by a customer while visiting Samsung US
Customer Rating
5
Switched back to samsung
on September 21, 2025
Posted by: BabyJ1
[This review was collected as part of a promotion.] Bruh all around its great!!!! After 10 years im back to samsung , will never leave again. Im sorrrryyyyyyy
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Louisville, KY
Expertise:Intermediate
Verified Purchase:Yes
This is a great phone. For such a high price you would think it would run like a super phone but I suppose nothing is perfect
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung GALAXY Z Fold 7
on September 21, 2025
Posted by: LovingMyGalaxyZFold7
[This review was collected as part of a promotion.] I was worried i was going to miss my Samsung Galaxy Note 20 UltraI when i switched to the Samsung Galaxy Z Fold. I have had it 3 days and I absolutely love my Galaxy Z Fold. The endless possibilities and uses with Galaxy AI are down right exciting and I am enjoying learning all the ways it makes my life easier all on its huge screen!
Value
5
Written by a customer while visiting Samsung US
Posted by: Joey
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
The trade-in process was incredibly easy. The 30% military discount was appreciated. I will definitely utilize Samsung's trade-in program in the future to upgrade to my next device.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 7 is amazing
on September 21, 2025
Posted by: Stashka
[This review was collected as part of a promotion.] I had the fold 3 and the fold 5 and this one FAR surpasses both. The camera is amazing and I use it more than my 24 ultra! Love the way I can multi-task on the inside screen. I game and chat and work all at the same time! Galaxy AI has improved so much i'm using it all the time also. The fact that its so much thinner has been a great advantage too. Absolutely LOVE LOVE this phone! Samsung pulled out another banger!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall!
on September 21, 2025
Posted by: Bmj1630
[This review was collected as part of a promotion.] The Galaxy Z Fold7 is an impressive phone that ticks all the boxes. The folding display is still stunning, and it’s a feature you'll find new uses for every day. Switching to Android is surprisingly simple, and Galaxy AI is just as useful as any other AI tool you've come across. The cameras take fantastic photos, and watching videos or streaming on the large, crystal-clear screen is a whole new experience. The price is high, but the saying "you get what you pay for" definitely applies here. If you're looking for a top-tier device and are open to something new, the Z Fold7 is worth checking out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappoints it with the samsung fold 7
on September 21, 2025
Posted by: 1 Eye A
I had a samsung fold 4 & 5. I decided to upgrade to the seven without doing my homework. I was extremely disappointed to find out that the.S pen is no longer supported on the fold 7. Having an eye impairment ei brag to everyone and told many people with low vision.That the samsung phone phone is the best thing ever. The big screen is amazing and helps tremendously. But the s pen also helps a lot. It is truly what sets at apart from any other phone. I used my s pen to help of things and being low vision sometimes even if you have small fingers like I do your fingers just get in the way. But I could pull out my s.Pen and do what I need to do. Not to mention that I am a student.So I take my phone using my s.Pen. not having the s pen is a deal breaker for me. It is a very thin phone and it feels comfortable in the hand but I'd rather have a larger phone with the s.Pen feature. I think i'm going to take this 7 back.
And see if I can get a still has the s.Pen features.
And see if I can get a still has the s.Pen features.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R, September 23, 2025
Hello 1 Eye A, Thank you for your feedback on the Galaxy Z Fold7. We appreciate you taking the time to share your thoughts with us. As you mentioned your concerns about S Pen use, the Fold7 is designed to offer a large immersive screen, multitasking capabilities, and productivity features to maximize performance on the go. The redesigned Galaxy Z Fold7 has streamlined S Pen compatibility and functionality for a more AI-interactive experience. Much of what you do with your S Pen can now be verbalized with Galaxy AI, even across multiple apps and browsers. We appreciate you sharing your experience with us. Your insights drive innovation here at Samsung, and we’re glad to have you as part of the evolution. -Ty
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Written by a customer while visiting Samsung US