Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7
(7,783 Reviews)
Rating breakdown 7,783 reviews
5 Stars
6,373
4 Stars
1,046
3 Stars
206
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Customer Rating
5
Above & Beyond
on October 18, 2026
Posted by: Tunechi
[This review was collected as part of a promotion.] This phone Galaxy z fold 7 is a true productivity master piece. With the ability to simultaneously open multiple apps it allows me to do more on my phone. The software is smooth abd very smooth can't see myself using any other phone. Well done Samsung I'm very impressed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z fold7
on October 17, 2026
Posted by: Dismyish
[This review was collected as part of a promotion.] I chose the galaxy z fold 7 phone because of the features and specs of what the phone has and im glad i chose this phone its more then i expected awesome phone! Excellent job!
Value
5
Response from Samsung USBy R&R, October 20, 2026
Hiya Dismyish,
We're thrilled your Galaxy Z Fold7 has gone beyond your expectations! Its expansive foldable display, powerful performance, and impressive camera system deliver an exciting Galaxy experience. It's wonderful to hear that the features you were looking forward to have made such a great impression. Thank you for your kind words and for choosing Samsung!
-Ty
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We're thrilled your Galaxy Z Fold7 has gone beyond your expectations! Its expansive foldable display, powerful performance, and impressive camera system deliver an exciting Galaxy experience. It's wonderful to hear that the features you were looking forward to have made such a great impression. Thank you for your kind words and for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Working OT Phone.
on October 16, 2026
Posted by: Demo1TC
from Traverse city
Expertise:Expert
I've had this phone for a little over a year now, overall it's a nice phone screens are clear they respond quickly. My biggest complaint is the battery. I've had the battery tested multiple times because I feel that it does not last very long I will start the day at 7am 100% And by noon it's dead. I have to keep it constantly plugged in to keep it going..
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R, October 19, 2026
Good Day Demo1TC,
Thank you for sharing your experience with the Galaxy Z Fold 7! Its expansive display, responsive touchscreen, and multitasking capabilities make it a versatile companion for busy days. We’re glad to hear that you enjoy the overall experience, but we understand how inconvenient it can be to deal with frequent charging.
To help with battery life, consider checking the battery usage in the Settings menu, limiting unnecessary background activity, and enabling Power Saving mode when needed. Since you’ve already had the battery tested, Samsung Support can assist you in exploring additional service options. We appreciate having you as part of the Samsung family!
Battery Life Optimization
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold 7! Its expansive display, responsive touchscreen, and multitasking capabilities make it a versatile companion for busy days. We’re glad to hear that you enjoy the overall experience, but we understand how inconvenient it can be to deal with frequent charging.
To help with battery life, consider checking the battery usage in the Settings menu, limiting unnecessary background activity, and enabling Power Saving mode when needed. Since you’ve already had the battery tested, Samsung Support can assist you in exploring additional service options. We appreciate having you as part of the Samsung family!
Battery Life Optimization
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
My third Samsung fold: Fold7
on October 16, 2026
Posted by: Snoopy
[This review was collected as part of a promotion.] I chose this phone because I owned two other folds before this and can't see myself going back to a regular unfoldable phone. I love the versatility of using two different sized screens. I get a lot of compliments and questions whenever I'm seen using it unfolded, which usually are followed by the person asking to hold it and try it out for themselves. I tell them it's basically a tablet that fits in your pocket, perfect for someone like me who is frequently on the go. This phone allows me to work with multiple apps open at once and is great for streaming live sports or any show/movie on the larger screen. Pair it with a case with a kickstand and it's great on planes, your desk or at the bar when they don't have the right game on. The battery life is impressive and looking forward to upgrading to the newest fold soon!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on October 16, 2026
Posted by: Buckwee
[This review was collected as part of a promotion.] I don't know what I would do without it know its replaced my laptop my iPad and its so helpful with all that I do its the only device I need now to do anything awesome phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is as great as a computer
on October 15, 2026
Posted by: Nikkiwest14
[This review was collected as part of a promotion.] I chose to review my phone cause it is an EXCEPTIONAL well thought design with all the bells and whistles anyone could want/expect in a phone and MORE. Since owning a Z Fold I almost never use my laptop. I can do any and everything on this phone. I can have 2 things open at once while texting w someone and talking on the phone. If you are someone who has to be multitasking at all times then this is the phone you need. Or if you are someone who likes to just watch video's or listen to music this is the phone for you. The sound is honestly mind blowing. The graphics on both displays are incredible. You can connect to so many devices. The cameras are also AMAZING. I honestly couldn't have chosen a better more reliable phone. Samsung keep up the PHENOMENAL work on these incredible devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on October 14, 2026
Posted by: Love2buy
[This review was collected as part of a promotion.] I CHOSE THE SAMSUNG GALAXY 7 PHONE BECAUSE OF IT'S SYLISH LOOK AND IT'S CAPABILITIES! MY PHONE BEING ABLE TO OPEN UP INTO THE SIZE OF A SMALL TABLET MAKES IT EASIER TO SEE MY SCREEN ANÐ LOOK AT MY PICTURES, AND PLAY MY GAMES. I LOVE MY PHONE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Do not buy
on October 13, 2026
Posted by: Jay1
from New mexico
Not scratch resistant. Very fragile. Inner screen breaks on its own even withought debrie. Camara sticks out way too much. Also very fragile. Frame gets scratches easy. Rear glass panel cracks too easy. Durability is 1/10. 10 being can withstand heights above 2 feet. Handles scratches on the frame itself
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R, October 16, 2026
Hey there Jay1,
The Galaxy Z Fold7 brings together an expansive 8 inch Dynamic AMOLED 2X main display, a 200MP camera system, and a slim foldable design built with Advanced Armor Aluminum. We understand your concerns about scratches, the inner display, frame, and rear glass. Foldable devices require some additional care, including keeping objects and debris away from the inner screen and avoiding excessive pressure on the display. If the inner display or rear glass is damaged, Samsung Support can also help review available service options. Thank you for sharing your experience and helping Samsung continue improving Galaxy devices.
-Ty
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The Galaxy Z Fold7 brings together an expansive 8 inch Dynamic AMOLED 2X main display, a 200MP camera system, and a slim foldable design built with Advanced Armor Aluminum. We understand your concerns about scratches, the inner display, frame, and rear glass. Foldable devices require some additional care, including keeping objects and debris away from the inner screen and avoiding excessive pressure on the display. If the inner display or rear glass is damaged, Samsung Support can also help review available service options. Thank you for sharing your experience and helping Samsung continue improving Galaxy devices.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US