Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7
(7,788 Reviews)
Rating breakdown 7,788 reviews
5 Stars
6,375
4 Stars
1,047
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Posted by: Rafay
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Very good phone really loving it size and screen very much suitable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.. loving the z fold experience
on December 10, 2025
Posted by: Harry
Absolutely amazed by the overall Z fold experience. Only downside is if battery lasted little longer... but again it charges fast.
Written by a customer while visiting Samsung US
Posted by: Jonathan Ho
from New York, NY
Expertise:Intermediate
Verified Purchase:Yes
Thin edges compared to fold 6 with larger foot print if handheld just like an S25 ultra but without the S pen support tho. Not worth the upgrade from fold 6 in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, February 12, 2026
Hey Jonathan Ho,
Thank you for sharing your insights and discussing the different Galaxy Z Fold7 generations. The Galaxy Z Fold7 aims to offer a slimmer design, greater usability, and improved performance, while upholding Samsung’s tradition of innovation. We value your input and thank you for being part of our journey and sharing what matters most to you. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your insights and discussing the different Galaxy Z Fold7 generations. The Galaxy Z Fold7 aims to offer a slimmer design, greater usability, and improved performance, while upholding Samsung’s tradition of innovation. We value your input and thank you for being part of our journey and sharing what matters most to you. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
Work grate for a business phone love that is liner then other Folds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 9, 2026
Hey there Vilma Hernandez,
Thank you for sharing your experience with the Galaxy Z Fold7. Its stylish design and robust productivity features make it attractive for business users. It's wonderful to hear how the enhanced form maintains a balance between professional needs and the capabilities of the Galaxy Z Fold series. We appreciate your loyalty as a Samsung customer.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. Its stylish design and robust productivity features make it attractive for business users. It's wonderful to hear how the enhanced form maintains a balance between professional needs and the capabilities of the Galaxy Z Fold series. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Riq H
from Chicago
Expertise:Expert
Verified Purchase:Yes
Love the thinner design. The phones weight is significantly lighter than my previous fold (Z Fold 5). The speed is noticeable as well. I'd recommend upgrading if you have an older Fold.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Timothycody
Verified Purchase:Yes
Really a great phone. When folded it fits nicely in my pockets. Unfolded it's great as a mini laptop, scrolling and watching TV and YouTube videos.
I would recommend this to a friend!
Response from Samsung USBy R&R, January 7, 2026
Hello Timothycody,
Thank you for sharing your experience with the Galaxy Z Fold7. The ability to switch between pocket-friendly portability and a larger, immersive screen adds versatility to daily use. It's great to hear how this design supported streaming, browsing, and productivity. The Galaxy Z Fold7 continues to redefine how users interact with their mobile devices. Thank you for being part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Z Fold7. The ability to switch between pocket-friendly portability and a larger, immersive screen adds versatility to daily use. It's great to hear how this design supported streaming, browsing, and productivity. The Galaxy Z Fold7 continues to redefine how users interact with their mobile devices. Thank you for being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Harry
from DC
Expertise:Expert
Verified Purchase:Yes
The hinge is visible even though i keep my phone open all day long.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R, December 12, 2025
Howdy Harry,
Thank you for your feedback on the Galaxy Z Fold7. The hinge was crafted for long-lasting durability and smooth operation over thousands of folds. Your insights assist us in refining the design to make each Fold more stylish while upholding its durability and innovative features. We appreciate you sharing your experience and being part of the Samsung community.
-Ty
Samsung Support
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Thank you for your feedback on the Galaxy Z Fold7. The hinge was crafted for long-lasting durability and smooth operation over thousands of folds. Your insights assist us in refining the design to make each Fold more stylish while upholding its durability and innovative features. We appreciate you sharing your experience and being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Mich Yen
from PHILA PA
Expertise:Intermediate
Verified Purchase:Yes
Using this phone about 2 weeks. Great phone. But it has been getting hot. Planning on contacting Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Response from Samsung USBy R&R, December 17, 2025
Hi Mich Yen,
Thank you for sharing your experience with the Galaxy Z Fold7. This device is built to deliver strong performance for multitasking, streaming, and productivity, featuring advanced processing within a sleek foldable design. Your comments on device warmth provide useful insight into how performance and usage habits interact during daily use. We appreciate your time in sharing your feedback and thank you for selecting Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Z Fold7. This device is built to deliver strong performance for multitasking, streaming, and productivity, featuring advanced processing within a sleek foldable design. Your comments on device warmth provide useful insight into how performance and usage habits interact during daily use. We appreciate your time in sharing your feedback and thank you for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US