Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7
(7,783 Reviews)
Rating breakdown 7,783 reviews
5 Stars
6,373
4 Stars
1,046
3 Stars
206
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Customer Rating
5
Modern and Sleek
on October 20, 2026
Posted by: AJtradez
[This review was collected as part of a promotion.] I chose the Z Fold 7, and been using it for over a year now and its a multi-tasking powerhouse. Device is smooth and can handle multiple apps at the same time without a problem. Charges fast and battery last all day for me, 10/10 would recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
First large folding phone
on October 20, 2026
Posted by: Jlzfold
[This review was collected as part of a promotion.] I chose the galaxy zfold 7 becasuse of the beautiful display screen after it opens,I don't even notice any borders where the device folds its that well made.
Endless photo editing options and the AI Bixby is helpful. The storage is awesome, digital SIM made switching from my old phone easy.
Endless photo editing options and the AI Bixby is helpful. The storage is awesome, digital SIM made switching from my old phone easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why I chose the Zfold
on October 20, 2026
Posted by: PINKLADY
[This review was collected as part of a promotion.] I chose the Fold due to the many viewing options and impeccable camera options as well. I love the colorways and ease of use. Also, the customizing options are def a plus
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love you many ways and views I can use the phone.
on October 20, 2026
Posted by: Samsunglover4liyyffee
[This review was collected as part of a promotion.] I love when im multitasking that I can have multiple windows and apps open. When I really want to play a game I can open the full screen. Rather than zooming in i just flip it open.
Value
4
Response from Samsung USBy R&R, October 21, 2026
Hola Samsunglover4liyyffee,
We're thrilled that you're enjoying your Galaxy Z Fold7! Its large main display, convenient Multi Window features, and immersive gaming experience make it easy to switch between productivity and entertainment. You can easily use multiple apps when multitasking, and when it’s time to game, just unfold your Galaxy for a bigger view. Keep exploring all the possibilities! Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We're thrilled that you're enjoying your Galaxy Z Fold7! Its large main display, convenient Multi Window features, and immersive gaming experience make it easy to switch between productivity and entertainment. You can easily use multiple apps when multitasking, and when it’s time to game, just unfold your Galaxy for a bigger view. Keep exploring all the possibilities! Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on October 20, 2026
Posted by: ShayBapt
[This review was collected as part of a promotion.] I chose the Galaxy Z Fold7 to elevate my daily workflow and entertainment, and it has completely transformed my routine. Multitasking between work documents on the expansive main screen while streaming videos on the side is seamless. It handles everything effortlessly and fits wonderfully into my daily lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone with Some Caveats
on October 20, 2026
Posted by: CharlesKirk
[This review was collected as part of a promotion.] I chose to use my Galaxy Z Fold 7 for my busy daily life and for the most part it holds up on BATTERY LIFE AND OVERALL PERFORMANCE. My only complaints about this phone is the super touch sensitive unfolded screen and front screen as well as the software not to my liking of fluidity. The charging can be better as well but overall, a great 4/5 phone!
Value
4
Response from Samsung USBy R&R, October 22, 2026
How are you doing CharlesKirk,
We are glad to hear that your Galaxy Z Fold7 is keeping up with your busy routine! Its expansive foldable display, versatile multitasking capabilities, and reliable everyday performance offer plenty to enjoy. We understand your concerns regarding touchscreen sensitivity, software fluidity, and charging speeds. To enhance your experience, please check for software updates and review your display settings. For charging, make sure that Fast Charging is enabled by going to Settings, then Battery, and selecting Charging settings. Also, ensure you are using compatible charging equipment. We appreciate your feedback and thank you for choosing Samsung!
Samsung Galaxy device is not fast charging
Troubleshoot touchscreen issues on a Samsung Galaxy device
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are glad to hear that your Galaxy Z Fold7 is keeping up with your busy routine! Its expansive foldable display, versatile multitasking capabilities, and reliable everyday performance offer plenty to enjoy. We understand your concerns regarding touchscreen sensitivity, software fluidity, and charging speeds. To enhance your experience, please check for software updates and review your display settings. For charging, make sure that Fast Charging is enabled by going to Settings, then Battery, and selecting Charging settings. Also, ensure you are using compatible charging equipment. We appreciate your feedback and thank you for choosing Samsung!
Samsung Galaxy device is not fast charging
Troubleshoot touchscreen issues on a Samsung Galaxy device
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the galaxy because it's unique
on October 19, 2026
Posted by: Crissytalks2much
[This review was collected as part of a promotion.] I chose the Samsung Galaxy Z Fold 7 because it is THAT phone! 😍📱 This beauty is giving luxury, innovation, and main character energy all in one! From the gorgeous foldable screen to the amazing cameras, everything about it screams NEXT LEVEL! I can stream, scroll, multitask, take stunning pictures, and get things done in style. It’s a phone AND a tablet, so why settle for ordinary when I can have extraordinary? The Z Fold 7 isn’t just a phone, it’s a whole experience! I hate that everyone loves being just alike. I like to stand out! 🔥✨ BEST. CHOICE. EVER! 💯
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pgone
on October 19, 2026
Posted by: Tvuester
[This review was collected as part of a promotion.] I had the fold 3 and finally decided to upgrade to the fold 7. Major upgrades. Better processor, bigger screen, a lot slimmer. I use the fold phone to watch movies all the time. I can never go back to using a regular phone. I love the inside screen. No major problems at all so far. The hinge works fine and i would recommend.
Value
5
Written by a customer while visiting Samsung US