Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7
(7,786 Reviews)
Rating breakdown 7,786 reviews
5 Stars
6,374
4 Stars
1,046
3 Stars
207
2 Stars
56
1 Star
103
86%of customers recommend this product.
(
653 out of
757)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Customer Rating
5
Awsome phone I gladly i got it wonderful features
on June 1, 2026
Posted by: Chieflaroche
[This review was collected as part of a promotion.] Love my fold 7 and the galaxy ai is a great tool I'm always using it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Same Issues as Past Models
on June 1, 2026
Posted by: this1otherguy88
[This review was collected as part of a promotion.] For the most part, I love my Fold 7. The issue is the same as I've had with my Fold 4, the inside screen going out for no reason. I went through five Fold 4's, all covered under warranty, due to the screen going out. My Fold 7 has the same problem, the only exception is it's intermittent, sometimes it will turn on, sometimes it won't for half the screen, yet the touch controls continue to work. Other than that, the phone is great. Good battery life, decent camera. Wish it had better zoom and stylus capabilities. The AI features are solid, I really like the ambient weather on the lock screen.
Value
3
Response from Samsung USBy R&R, June 3, 2026
Hey there this1otherguy88,
Thank you for sharing your feedback. The Galaxy Z Fold7 delivers a standout experience with immersive multitasking, strong battery life, and thoughtful Galaxy AI features built into everyday use. We understand how important screen performance and long-term reliability are with a foldable device, and we appreciate you taking the time to share both what you’re enjoying and what you’ve experienced along the way. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. The Galaxy Z Fold7 delivers a standout experience with immersive multitasking, strong battery life, and thoughtful Galaxy AI features built into everyday use. We understand how important screen performance and long-term reliability are with a foldable device, and we appreciate you taking the time to share both what you’re enjoying and what you’ve experienced along the way. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: David
Verified Purchase:Yes
Battery? no good won't last 10 hr. only made for white collar people. im in construction and can't get it damaged. So need a better device to run my business and work.
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy Z fold 7
on June 1, 2026
Posted by: JayJay
[This review was collected as part of a promotion.] I love my new phone, The Galaxy Z fold 7. I have been with Samsung since the Galaxy 2. Thos is my first Fold series, and it is absolutely wonderful. The A.I features with photos is just out of this world, with what you can do with your pictures. Not even mentions the double screen when it's opened. Streaming my shows, playing games, and watching music videos, is on a whole other level. I just can't see a phone getting better than this. The only slight down side would be protective phone cases. But it's such a great phone that is just so minor it doesn't matter.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best Fold to date!
on June 1, 2026
Posted by: mongibello78
[This review was collected as part of a promotion.] I’ve been using the Galaxy Z Fold 7 as my daily driver, and it is easily the most refined foldable I’ve ever held. Samsung finally fixed the bulkiness of older models, making it mind-blowingly thin at just 4.2 mm open and 8.9 mm closed. It finally feels like a normal phone in my pocket, and the wider cover screen makes it comfortable to use without unfolding it every two minutes.
The AI features on this phone are a game-changer, especially for photography. It is hands-down the best phone on the market for editing photos on the go. The massive 8-inch screen combined with smart object-erasing and seamless background-filling tools makes cleaning up shots incredibly fast and natural.
The camera quality is impressive thanks to a sharp 200 MP main lens that delivers vibrant colors and great low-light performance. However, a slightly more powerful zoom would be appreciated. The phone is stuck with a modest 3x optical zoom, and when you crop into an image on that large internal display, you really start to notice the digital blur.
Battery life is decent, with the 4,400 mAh capacity easily pushing through a full day of heavy use and photo editing. The real drawback is that it lacks super-fast charging. Being capped at 25W means it takes about an hour and a half to fully juice up, which feels outdated for a premium device.
Overall, it is a phenomenal piece of engineering with unmatched editing tools, but the slow charging and limited zoom keep it at a 4 out of 5 stars review for me.
The AI features on this phone are a game-changer, especially for photography. It is hands-down the best phone on the market for editing photos on the go. The massive 8-inch screen combined with smart object-erasing and seamless background-filling tools makes cleaning up shots incredibly fast and natural.
The camera quality is impressive thanks to a sharp 200 MP main lens that delivers vibrant colors and great low-light performance. However, a slightly more powerful zoom would be appreciated. The phone is stuck with a modest 3x optical zoom, and when you crop into an image on that large internal display, you really start to notice the digital blur.
Battery life is decent, with the 4,400 mAh capacity easily pushing through a full day of heavy use and photo editing. The real drawback is that it lacks super-fast charging. Being capped at 25W means it takes about an hour and a half to fully juice up, which feels outdated for a premium device.
Overall, it is a phenomenal piece of engineering with unmatched editing tools, but the slow charging and limited zoom keep it at a 4 out of 5 stars review for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Overall Very Good
on June 1, 2026
Posted by: Beefyguy
[This review was collected as part of a promotion.] Device is Great for streaming and watching videos playing games. Love everything about it. Only thing I wish it had privacy screen built in front screen like the s26. The Galaxy AI is best yet. Still needs a few tweets but it's great!
Value
4
Written by a customer while visiting Samsung US
Posted by: Carmelo
Verified Purchase:Yes
I love the design and the versatility of this phone.
Written by a customer while visiting Samsung US
Customer Rating
5
Traded my Z Fold5 in for my AI Fold7, Amazing!
on June 1, 2026
Posted by: DrAgape
[This review was collected as part of a promotion.] When I traded in my Fold5, I could totally see the difference between the influence of AI, for the betterment, to my Z Fold7. 0ther than the greater physical aspects, the AI has help me achieve quicker tasks through my work through summarization whether it is on a website or even in a live chat conversation that was recorded in a class. Even in a recorded voicemail and quick suggested responses to my contacts through text.
Another aspect is how greater and funner it is with my pictures, videos and even wallpapers. How we can even create what we want on our wallpapers for our photos, and even the addition/subtraction of fixtures. I recently have been getting better at the videos and perfecting the sound quality with the AI.
My favorite is when AI answers the phone for me to know who is calling and why they are calling, called "Call Assist" and most of the time when people that you don't know automatically hangs up, but if they really want to talk to you, you can see on the screen who they are and what they are saying and if you still want to answer.
I can't possibly just generally speak about the Galaxy Z Fold7, because it has been the best to me so far. Thank you Samsung, you knocked it out the park again!
Another aspect is how greater and funner it is with my pictures, videos and even wallpapers. How we can even create what we want on our wallpapers for our photos, and even the addition/subtraction of fixtures. I recently have been getting better at the videos and perfecting the sound quality with the AI.
My favorite is when AI answers the phone for me to know who is calling and why they are calling, called "Call Assist" and most of the time when people that you don't know automatically hangs up, but if they really want to talk to you, you can see on the screen who they are and what they are saying and if you still want to answer.
I can't possibly just generally speak about the Galaxy Z Fold7, because it has been the best to me so far. Thank you Samsung, you knocked it out the park again!
Value
5
Written by a customer while visiting Samsung US