Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Average customer rating
4.7
(7,784 Reviews)
Rating breakdown 7,784 reviews
5 Stars
6,373
4 Stars
1,046
3 Stars
207
2 Stars
55
1 Star
103
86%of customers recommend this product.
(
652 out of
755)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold7 256GB (Unlocked) - Blue Shadow
Customer Rating
5
Best phone on the market!!! Hands Down!!!
on June 15, 2026
Posted by: Eazy2CALL
[This review was collected as part of a promotion.] What a great device!!! I literally have no complains. The quality of the Galaxy Z Fold's pictures are amazing. It uses a very clean operating system. Has enough RAM for quality gaming and multitasking. Best phone on the market hands down. The amount of amazing features are endlless. I've had so much fun with this phone and would definately recommend it to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features and great screen
on June 15, 2026
Posted by: Dubs303
[This review was collected as part of a promotion.] Galaxy ai has made it super easy to find all kinds of features on my phone and everything out there. Probably they best Samsung phone i have ever had! Samsung never lets me down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience
on June 15, 2026
Posted by: AceDeku
[This review was collected as part of a promotion.] I use my Z Fold 7 to take pictures and watch videos. I have yet to be disappointed with the quality of product. Made the switch from a different iOS and can say I will not go back.
Value
5
Response from Samsung USBy R&R, June 18, 2026
Hello AceDeku,
We’re thrilled to hear that you're enjoying your Galaxy Z Fold 7! With its outstanding camera, immersive foldable display, and powerful multitasking capabilities, this device is designed to enhance every experience. We’re honored that you made the switch, and we're glad to know that the Fold 7 has exceeded your expectations. Thank you for choosing Samsung!
-Ty
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We’re thrilled to hear that you're enjoying your Galaxy Z Fold 7! With its outstanding camera, immersive foldable display, and powerful multitasking capabilities, this device is designed to enhance every experience. We’re honored that you made the switch, and we're glad to know that the Fold 7 has exceeded your expectations. Thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds Yet
on June 15, 2026
Posted by: MSloth
[This review was collected as part of a promotion.] I've owned quite a few versions of the Galaxy Buds. The Buds 4 pro are my favorite since the Galaxy Buds Plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Fold So Far
on June 15, 2026
Posted by: MSloth
[This review was collected as part of a promotion.] I love the size and weight of my Fold 7. The only phone I would trade it in for or sell it to get would be the Trifold. I wish it would get brought back and more units would be made available.
Value
4
Response from Samsung USBy R&R, June 16, 2026
Hi there MSloth,
Thank you for reaching out. It is great to hear that the Galaxy Z Fold7 has impressed you with its size, weight, and overall design. Samsung continues to drive innovation, and it is exciting to see how much you are enjoying the Z Series experience. Thank you for sharing your enthusiasm and for letting us know which future devices you would love to see. Thank you for choosing Samsung.
-Ty
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Thank you for reaching out. It is great to hear that the Galaxy Z Fold7 has impressed you with its size, weight, and overall design. Samsung continues to drive innovation, and it is exciting to see how much you are enjoying the Z Series experience. Thank you for sharing your enthusiasm and for letting us know which future devices you would love to see. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
My Zfold 7 Experience
on June 15, 2026
Posted by: TROUBLE
[This review was collected as part of a promotion.] So, if you LOVE Samsung, and love Galaxy AI and need one of the best phones, then the Z Fold 7 is THE one. I love my phone. I love how easy multitasking is. The speed and function of the phone all around is perfect. Its even more durable than the other z folds. The ONE downside is no S pen usage. But it makes up for that with so many things. The camera alone is golden standard. Call quality is amazing especially since have hearing troubles. You cant go wrong with this phone!!!
Value
5
Response from Samsung USBy R&R, June 18, 2026
Hello TROUBLE,
What an incredible review! The Galaxy Z Fold7 combines Galaxy AI, powerful multitasking, and an exceptional camera system to help you get more done every day. We are thrilled to hear it has exceeded your expectations and become such an important part of your daily routine. We also appreciate your feedback about S Pen compatibility. Thank you for choosing Samsung.
-Ty
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What an incredible review! The Galaxy Z Fold7 combines Galaxy AI, powerful multitasking, and an exceptional camera system to help you get more done every day. We are thrilled to hear it has exceeded your expectations and become such an important part of your daily routine. We also appreciate your feedback about S Pen compatibility. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Z-Fold cellphone
on June 15, 2026
Posted by: Technologygirl
[This review was collected as part of a promotion.] I've had my cellphone for almost 2 years now. I love the camera and all of it's features. The upgrades are fast and reliable.
Value
5
Response from Samsung USBy R&R, June 18, 2026
Hey there Technologygirl,
Thank you for taking the time to share your insight on your Galaxy Z Fold7. We are delighted to hear you have enjoyed your Galaxy Z Fold7 for so long. With a versatile camera system, reliable software updates, and powerful multitasking, it is designed to keep delivering a great experience over time. Thank you for sharing your continued support. Thank you for choosing Samsung.
-Ty
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Thank you for taking the time to share your insight on your Galaxy Z Fold7. We are delighted to hear you have enjoyed your Galaxy Z Fold7 for so long. With a versatile camera system, reliable software updates, and powerful multitasking, it is designed to keep delivering a great experience over time. Thank you for sharing your continued support. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
A perfect tool
on June 15, 2026
Posted by: Drbee
Expertise:Expert
After nearly a year now, I don't believe I could return to a single screen phone. Size, hinge smoothness, internal screen sharpness... I'm not sure what else I can say other than I believe this is a perfect design for me. And that it is narrower than the S24 Ultra just makes it easier to hold. I use every bit of these displays. And that it is built around the Android One UI platform means I can customize everything...I am not locked into a limited fenced world. Oh such flexibility and usability. I open it up, Attach it to my Erg and row to videos in the Swiss Alp lakes. This thing is rock solid durable, very bright and is my do everything device, even reading books is very book-like.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US