Customer reviews from Touchstone Home Products
Touchstone Home Products - 45 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Average customer rating
4.8
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
41
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Touchstone Home Products - 45 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Customer Rating
3
How do i remove the face?
on October 5, 2019
Posted by: Sunny K.
My contractor installed it. Looks great except they left all packaging in the face. Can it be saved?
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Excellent fireplace
on July 19, 2019
Posted by: Malik S.
I live in LA and the fireplace is mainly for looks, don't think we'd actually use it much. I do wish I had gone with a 55" rather than a 45" to match up with my TV a little more. I have a 65" in TV (57" wide) and a 45" soundbar. Tried to match my soundbar with it. Looks good but could have looked better. Overall, love it. The logs add depth to it which you don't realize until it's up. Also seen several instores and was not pleased because of how fake they look. Granted, you can tell it's fake BUT is definitely the best one around IMO and keeping it on low setting, just a subtle look makes it look real if you're not just sitting there and staring at it.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Very nice.
on January 11, 2019
Posted by: Kevin S.
It’s beautiful. Fit perfectly with the dimensions provided before hand. Works great.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Looks and works great so far
on July 12, 2018
Posted by: Juxhin j.
Will update during the winter when we turn the heat on
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Sideline 45
on March 2, 2018
Posted by: Robert A.
Visually stunning. Installed in a wall surrounded by ledger stone. Very realistic. Works exactly as stated.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Excellent 45 inch Electric Fireplace
on February 16, 2018
Posted by: Jamin B.
Working on building surround now, but have extensively tested the product. We bought the 45 in. It looks very nice overall. Flame is surprisingly realistic, though it is noticeable that it is not real. Puts out a decent amount of heat. Don't expect it to heat a large room by itself. It does take the chill off in our living room, which has high ceilings. Overall, great deal for the price.
Written by a customer while visiting Touchstone Home Products
Customer Rating
4
Sideline 45 Electric Fireplace
on January 23, 2018
Posted by: david b.
We love it! The flames are very realistic looking, color changes and different media (logs, crystals) are great. Very easy to install with excellent instructions. Heater works good, but the fan is a little noisy. It's perfect for our basement rec room. Thanks Touchstone!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Love this product
on November 14, 2017
Posted by: Jason P.
Of all the products out there this has the most realistic looking flame. Great heat output and easy to install recessed.
Written by a customer while visiting Touchstone Home Products