Customer reviews from Touchstone Home Products
Touchstone Home Products - 45 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Average customer rating
4.8
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
41
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Touchstone Home Products - 45 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Customer Rating
5
Very pleased with our choice!
on March 13, 2023
Posted by: Amber E.
Our Touchstone Side 45 has been in place for a few months and it has exceeded our expectations. It looks great and really enhances the atmosphere of our family room. We purchased the accessory that creates the crackling noise, but it is too loud and there doesn't appear to be a way to turn down the volume; therefore, that extra purchase would not be recommended.
Written by a customer while visiting Touchstone Home Products
Customer Rating
4
Love it so far!
on December 5, 2022
Posted by: Kris
I purchased this unit about a month ago to add some coziness to my home. I built the surround and mantel for it myself and have to say I'm fairly pleased with how it turned out. The flames look quite a lot more realistic than many of the cheaper fireplaces I considered, though I will say, the heater fan is sort of noisy. Not terrible, but definitely audible even with the TV on and sitting 20 feet away, which is why I didn't give it 5 stars (would have done 4.5/5 if it let me). I have the log set in place rather than the crystals just because I prefer the more traditional look, but both seem to be aesthetically nice.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Sideline Electric Fireplace
on October 8, 2022
Posted by: Marianne S.
Going in a new building area. It won’t be installed for a couple of months.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Looks great
on August 26, 2022
Posted by: Gerold H.
Shipping was fast and easy. The unit looks nice and the flame doesn't look fake, I don't know if anyone would honestly mistake it for a real fire but it definitely doesn't look fake and weird. Only knock would be that I wish the trim glass covered a bit more on the top and bottom, it's not bad but definitely make sure that you get your measurements right.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Great Services & Prices
on May 31, 2022
Posted by: Lori W.
They made it very easy to buy in bulk they were friendly and helpful. We will be using them in the future.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Sideline 45 80025 Recessed Electric Fireplace
on March 4, 2022
Posted by: Andy J.
This was Very Easy to Install and works excellent.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Sideline 45
on November 11, 2021
Posted by: Al M.
Very happy with this fireplace. Recommend to purchase.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Fantastic electric fireplace!
on September 14, 2021
Posted by: Zak S.
I am so impressed with the quality of this fireplace. The flame looks more realistic than any other electric fireplace I've seen.
Written by a customer while visiting Touchstone Home Products