Customer reviews from Touchstone Home Products
Touchstone Home Products - 45 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Average customer rating
4.8
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
41
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
0
Customer Reviews for Touchstone Home Products - 45 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Customer Rating
5
Love it more than I thought possible
on January 2, 2026
Posted by: BrianTH
from United States
Truly outstanding. Easy to install, looks great. Now I’m afraid I’m going to use it too much. I’m serious.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
on December 29, 2025
Posted by: JackieR
from United States
I have not installed yet, building a house. Looking forward to installing
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
45 inch recessed fireplace
on November 26, 2025
Posted by: StephenB
from United States
Seamless, All the way from order to doorstep! Unit is build great and looks amazing. Don't hesitate to purchase! The heat mode is better than expected!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Love it!
on October 8, 2025
Posted by: LindaM
from United States
I have downloaded the app and love how easy it was to set up my fireplace exactly as I wanted.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Worth every penny!!
on October 6, 2025
Posted by: AliciaL
from United States
Easy to install, arrived fast, absolutely beautiful addition that has become the focal center piece of my living room. I recently purchased my home and have had challenging expieeences with several others, but this company and product have exceeded expectations !
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Love it
on September 23, 2025
Posted by: EstefanyG
from United States
GREAT… thank you.. I wish I can upload the photo of the fireplace set up so that you guys can see the beauty 😊
Written by a customer while visiting Touchstone Home Products
Customer Rating
4
Happy with this fireplace
on June 21, 2025
Posted by: DavidA
from United States
Front glass is only 1" larger (top to bottom) than rough opening. Nice if it were a little taller.
Written by a customer while visiting Touchstone Home Products
Customer Rating
3
Fireplaces
on May 14, 2025
Posted by: IsraelS
from United States
The reason I gave a 3 star is because the last 3 or 4 fireplaces I received had stripped screws that hold the glass plating. So it made it kind of difficult when installing. But overall I still like the product.
Written by a customer while visiting Touchstone Home Products