Customer reviews from Touchstone Home Products
Touchstone Home Products - 60 in. Wall Mounted Recessed Sideline Elite Smart Electric Fireplace 1500W - Black
Average customer rating
4.8
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
53
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
1
Customer Reviews for Touchstone Home Products - 60 in. Wall Mounted Recessed Sideline Elite Smart Electric Fireplace 1500W - Black
Customer Rating
5
Always wanted one
on February 22, 2024
Posted by: Diane Y
I wish there were a place where you could compare flame on fireplace with other brands. Having to order on line it’s a guess. The flame seems to be yellow orange or with blue. The log didn’t show enough added some driftwood also. Didn’t like the crystals. Wanted a more rustic natural look. Overall I’m happy with it.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Sideline elite
on February 14, 2024
Posted by: Colleen I
We love it!! It came within days and was easy to install!!!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Amazing Insert!
on February 12, 2024
Posted by: Ciera R
We LOVE our new fireplace. The insert was very easy to install, the instructions were very informative and made the process simple. We love the large variety of options that this insert has to offer, the flames are lifelike and the heat works great. This is a great company with wonderful customer service, I couldn’t recommend this insert more!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Love it!
on January 10, 2024
Posted by: Laura C
This is our 2nd TS fireplace. We owned a 50& in our old house. This time we purchased the 60 Elite and love it with all the new options in colors. I would definitely recommend.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Great Fireplace
on December 5, 2023
Posted by: Cheryl K
Very happy with this product. Had it professionally installed and love the way it looks. Gives off just the right amount of heat when needed. Nice feature to change the colors of the flames.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Great fireplace
on October 23, 2023
Posted by: Suzanne C
The remote is straight forward and the Wi-Fi feature works great with Alexa
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Touchstone elite 60 in fireplace
on October 17, 2023
Posted by: Bruce S
I am on vacation. Plus I’m searching for an installer. I took it out of the box to inspect for Damages.as far as looks, it’s everything I wanted and more. If you could please send me another review request in a couple of weeks I would love to share my experience with you. Thanks
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Best Electric Fireplace
on October 4, 2023
Posted by: Michael L
This is our second fireplace from Touchstone and we love their products . I highly recommend Touchstone.
Written by a customer while visiting Touchstone Home Products