Customer reviews from Touchstone Home Products
Touchstone Home Products - 60 in. Wall Mounted Recessed Sideline Elite Smart Electric Fireplace 1500W - Black
Average customer rating
4.8
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
53
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
1
Customer Reviews for Touchstone Home Products - 60 in. Wall Mounted Recessed Sideline Elite Smart Electric Fireplace 1500W - Black
Customer Rating
5
Second sideline elite 60
on September 29, 2026
Posted by: MichaelH
from United States
We sold our last house with the fireplace in it. We’re building the exact same fireplace with the sideline 60. Order was simple receiving was simple and it’s my hope once it’s in the fireplace when they build it, we’ll get the same Apex, obviously as we had as the last one which we loved.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Better than expected
on June 10, 2026
Posted by: AmyM
from United States
We love our electric fireplace. It has clean lines and looks amazing. This is a high-quality product.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Love it!!
on February 16, 2026
Posted by: LisaAB
Love our fireplace!! So glad we choose this one! Will buy again!!
Written by a customer while visiting Touchstone Home Products
Customer Rating
4
Great look...not a lot of heat
on February 3, 2026
Posted by: BarbaraL
from United States
The fireplace looks great. The features allow for many options. The heat is not very effective. The heat only comes out from the small middle section of the vent. If it came out of the entire vent it would distribute heat better. I live in a southern state so my winter season is much shorter however it is disappointing that the fireplace does not heat my family room. The description states heating of a 400' room.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Very satisfied
on December 29, 2025
Posted by: JessicaC
from United States
This was easy to install as common DIYers. Love all the features and well worth the upgrade from the base model! Excited for use with years to come. This is an accent to our living space in the south (warmer winters)
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Beautiful Design.
on June 26, 2025
Posted by: StevenF
from United States
Easy installation . Love the pulsating ember feature. Realistic flames and a wide variety of color choices. I am very happy I went with touchstone. Thank you for a wonderful product.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Haven’t installed yet, but ratings were very good. Can’t wait to finish project
on April 28, 2025
Posted by: Susan A
Waiting on instillation and completing building ptoject
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Beautiful! Love it!
on January 13, 2025
Posted by: Bill D
Love this fireplace. Love all the different color/flame options. Highly recommend!
Written by a customer while visiting Touchstone Home Products