Customer reviews from Touchstone Home Products
Touchstone Home Products - 50 in. Wall Mounted Recessed Sideline Elite Smart Electric Fireplace 1500W - Black
Average customer rating
4.7
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
67
4 Stars
6
3 Stars
1
2 Stars
2
1 Star
2
Customer Reviews for Touchstone Home Products - 50 in. Wall Mounted Recessed Sideline Elite Smart Electric Fireplace 1500W - Black
Customer Rating
5
Sideline Elite Smart 50
on February 19, 2022
Posted by: Jacob C
My experience from ordering to installation was great. The low profile is exactly what we were looking for.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Best Fireplace Insert
on February 3, 2022
Posted by: Kelly B
We absolutely LOVE our Sideline Elite Touchstone Home Fireplace Insert. There’s such a wonderful arrangement of color options for the flame and embers, the remote is easy to use and being WIFI compatible is the icing on the cake!! Highly recommend!!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Awesome Fireplace - Great Customer Service
on December 31, 2021
Posted by: Simone J.
We just installed it 2 days ago. So far so good. I haven’t downloaded the app yet. The only suggestion I have would be to lower the price some.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Absolutely love it.
on November 11, 2021
Posted by: Helena H
I have wanted a fireplace in our bedroom for years and researched for 2 years until we decided on the Elite 50, Very quick delivery and exceptionally easy installation. We are thrilled and have turned it on everyday even though we are still enjoying warm weather. We built a DIY TV and fireplace wall - thanks @thejennaogle for the design to copy.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Beautiful and Luxe Electric Fireplace
on November 8, 2021
Posted by: Golda M
Love this amazing fireplace! It is sleek and gave my living room a sophisticated look. There are so many fantastic things to say about this fireplace. It was so easy to installed. I’m blown away by the many features including, different light and flame colors which are dimmable, wifi compatible with my Google Home, along with the two logs and crystal. The fact that it heats up my space too, perfect choice.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
50” Sideline Elite
on September 24, 2021
Posted by: Lori V
This is my second purchase. I love it and couldn’t be happier.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Elite 50
on September 23, 2021
Posted by: Daniel R
Couldn't be happier... great product, love the fireplace
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Love my Sideline Elite Smart 50” Fireplace
on September 9, 2021
Posted by: Astra S
Excellent experience. This is a fantastic product. It’s absolutely gorgeous! I turn it on every day andam so thrilled with this product.
Written by a customer while visiting Touchstone Home Products