Customer reviews from Touchstone Home Products
Touchstone Home Products - 50 in. Wall Mounted Recessed Sideline Elite Smart Electric Fireplace 1500W - Black
Average customer rating
4.7
(78 Reviews)
Rating breakdown 78 reviews
5 Stars
67
4 Stars
6
3 Stars
1
2 Stars
2
1 Star
2
Customer Reviews for Touchstone Home Products - 50 in. Wall Mounted Recessed Sideline Elite Smart Electric Fireplace 1500W - Black
Customer Rating
5
Quality Product
on September 18, 2025
Posted by: RenaissanceB
I've been using Touchstone Electric fireplaces for several years now. I cannot get over how real the flames look.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Ease to elevate
on March 26, 2025
Posted by: Derek V
The sideline elite 50” was the perfect solution to add to our space where we wanted a visual impact but had limited space to give up. This product fit perfect into our stone surround and give a stunning visual impact as well as adds enough heat to help take the edge off on a cold day. Installation was simple and easy.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Love it!
on January 22, 2025
Posted by: Patti B
We are very happy with our new Sideline elite fireplace. It looks great in our basement…easy to install and well made. There may be more added to our home in the near future!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Beautiful
on December 11, 2024
Posted by: Kathy M
Relatively Easy to install and use. Looks beautiful
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Elite 50
on December 9, 2024
Posted by: Steven P
The fireplace was installed into a entertainment unit. It is beautiful, we love it and it is so realistic. Very easy to operate and the Wi-Fi option is so convenient to operate from our smart phone. Made the right choice selecting this unit and Touchstone!!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Happy with purchase
on December 4, 2024
Posted by: Diane E
I’ve only had the final installation done for a few days but so far I’m really enjoying it. The look is what I was going for. I had a professional install the product but it was easy to do.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
50& elite EFP
on October 30, 2024
Posted by: Valerian U
The product came in on time. It went from the box to the frame and fired up in 20 minutes. This is the second install both went well.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Home is where the hearth is
on October 20, 2024
Posted by: barton T
Once I had designed and built my insert and mantle, assembly and installation were very quick and easy. The high quality of build materials used and options the personalized selections of display mediums indicates a top tier, consumercentric driven company. It's a soothing, practical and asthetically pleasing addition to my sunroom. Highly recommended.
Written by a customer while visiting Touchstone Home Products