Customer reviews from Touchstone Home Products
Touchstone Home Products - 36 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Average customer rating
4.8
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
80
4 Stars
5
3 Stars
1
2 Stars
2
1 Star
2
Customer Reviews for Touchstone Home Products - 36 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Customer Rating
5
Electric Fireplace
on March 30, 2021
Posted by: Patricia P.
We had a gas fire place that we never used. Replaced with this electric one and I love it. I have it lit all the time. Such an improvement in looks too.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Happy with the product
on February 25, 2021
Posted by: Denise E.
The installation went well , and it looks great. We are very happy!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Cozy
on January 30, 2021
Posted by: Gary C.
The ambiance created by this new addition to our living room is just what we had hoped for.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Beautiful fireplace!
on January 13, 2021
Posted by: Joy H.
The fireplace came exactly when you said it would and my husband loves it! He has not yet had time to get it set up. It looks like it is excellent quality and he is looking forward to using it in his man-cave.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Love my new fireplace!
on January 13, 2021
Posted by: MADELINE H.
Despite being backordered, as soon as the product was in, I received it next day! I couldn't believe how quickly my new fireplace arrived (just before the holidays during a world-wide pandemic!) The sideline fireplace looks great, works very well and puts off good heat when needed! I added trim around the front face to give it a more finished look, other than that, it's ready to just pop into your wall and start enjoying! Super easy install and great service! Love this product and company!
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
So Far So Good!
on January 6, 2021
Posted by: Kristy H.
So far we love our new fireplace, it is very beautiful and my 3 year old son loves to change the colors. It puts out a good amount of heat to supplement our living room. I have yet to report if it drastically increases my electric bill but I will update my review a little later on after I have used it.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Great addition to my family room
on January 6, 2021
Posted by: Bob C.
The purchase and ordering of my new electric fireplace was easy. Unit was back ordered but worth the wait. We sit in front of it every day and enjoy its peaceful and warming features. We love it
Written by a customer while visiting Touchstone Home Products
Customer Rating
1
Not hot enough!!!
on December 5, 2020
Posted by: Wesley S.
The heater looks great and fitted perfect in my fireplace, but just not enough heat for the price. Or maybe mines just defected.
Written by a customer while visiting Touchstone Home Products