Customer reviews from Touchstone Home Products
Touchstone Home Products - 36 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Average customer rating
4.8
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
80
4 Stars
5
3 Stars
1
2 Stars
2
1 Star
2
Customer Reviews for Touchstone Home Products - 36 in. Wall Mounted Recessed Sideline Smart Electric Fireplace 1500W - Black
Customer Rating
5
Sideline 36 inch electric fireplace
on January 18, 2025
Posted by: Catherine L.
Well made item. Easy to install and use. Heater works well. Would highly recommend this fireplace.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Great purchase
on December 10, 2024
Posted by: Colin L.
Bought one of the electric heater / fireplace. Looked at cheaper units but wasn’t willing to risk a fire by purchasing a cheaper offshore unit. I was very suprised at the quality of these units. They look fantastic and the heater is quiet and works perfect. It runs very cool in the cabinet it’s mounted in. Well worth the cost.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Sideline 36”-perfect in every way
on November 4, 2024
Posted by: Kellie
We purchased this to create a fireplace in our living room using an antique oak mantel. It turned out perfect! I love the ambiance it provides this room and a great source of heat without having to turn on the furnace! Love everything about it.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Beautiful Electric Fireplace
on November 1, 2024
Posted by: Conal V.
The installation was a simple as could be. Quality of the fireplace is top notch. It was a great addition to the room.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Exactly what we were looking for!
on July 8, 2024
Posted by: Jason K.
Very nice little unit, adds some nice ambiance to the room and will put out enough heat to keep us warm.
Written by a customer while visiting Touchstone Home Products
Customer Rating
3
Fireplace purchase
on March 5, 2024
Posted by: David O.
Terrific! We love our new fireplace. It was super easy to install and the features are great. Flame is very real looking. Thank you for a great product!
Written by a customer while visiting Touchstone Home Products
Customer Rating
2
on February 16, 2024
Posted by: Lynette
not realistic flames or logs. no heat transfer. Returned but have not received refund.
Written by a customer while visiting Touchstone Home Products
Customer Rating
5
Love it. Impressed by Quality.
on February 6, 2024
Posted by: Michael B.
Great experience at every point. You will be impressed. Many different options with flame controls. Honestly, we have a gas fireplace, and it is nice, but I have to say I really like this much better, and no fumes or smell to deal with.
Written by a customer while visiting Touchstone Home Products