Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr 2023 128GB (Unlocked) - Sage Green
Average customer rating
4.3
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
59
4 Stars
16
3 Stars
7
2 Stars
2
1 Star
7
76%of customers recommend this product.
(
50 out of
66)
Customer Reviews for Motorola - Refurbished Excellent - razr 2023 128GB (Unlocked) - Sage Green
Customer Rating
5
Great features
on January 3, 2024
Posted by: KEN52
from Geneva, Ne
Got the phones about 2 months ago and really like them. I like how the screen is protected when folded and also fits easily in my pocket. Battery lasts longer than I thought and with moderate usage only have to charge every 2 to 3 days. I would definitely buy this phone again.
Response from motorola.comBy Ythan, Motorola Customer Care, January 3, 2024
Thank you for sharing this great experience on your recent purchase KEN52. We appreciate you for choosing Motorola Mobility, we're always here to help in any concerns regarding your Motorola device. Kindly follow us in our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en
Written by a customer while visiting motorola.com
Customer Rating
5
the phone is smarter than I am.
on January 1, 2024
Posted by: Lynn49
from Dexter Mo
only problem I've had is migrating from my old smartphone. Many features I have as of yet not addressed as I assume the learning curve. Thankfully my wife is more savvy than I am and helps me work it out. My only wonder is why it does not have expandable memory, I would think this price phone would take a sd card or something to load pics, etc.
I would recommend this to a friend!
Response from motorola.comBy Ythan, Motorola Customer Care, January 3, 2024
We appreciate you Lynn49 for having one of our Motorola devices and for putting your trust in us in upgrading your mobile device. We know that you find the device more useful when there's a memory card on it where you can save your photos, you can still sync your photos through the Google drive. To be updated with our latest devices, you may follow us on our official community page https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en
Written by a customer while visiting motorola.com
Customer Rating
5
Step up
on December 27, 2023
Posted by: dkrauss
from Virginia
I held on to my old phone forever 'cause, well, it worked. Still does. Store photos on it. But, it was getting slower and I wanted a flip phone like in days of yore so it was a choice between the other guy's folding phone or something affordable, so I picked this one. I've had Motorola phones before and liked them so it was an easy choice,
What I like: fits into the pocket. Folds out to a rather excellent screen. Excellent camera. Hand gestures to turn on flashlight or camera. Fast loading. Great memory. Outstanding battery. Outside display is the cat's meow.
Don't like: wireless charging is way too slow. Sensitive buttons on the side; I'm always pressing one or two when opening the phone. Sensitive keyboard.
Also, for whoever designed this review page: you really shouldn't have black letters on a blue background.
I would recommend this to a friend!
Response from motorola.comBy Ythan, Motorola Customer Care, December 27, 2023
Thank you for leaving us positive rating and for having one of our Motorola devices dkrauss. We're always here to assist you if you have any concerns regarding your Motorola device. Feel free to follow us on our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en
Written by a customer while visiting motorola.com
Customer Rating
5
I am very pleased with the two razor 2023. The
on December 27, 2023
Posted by: Wayne75
from Springfield Mo
I bought two razor 2023. This far exceeds my expectations. I have no idea as to why some people are complaining. Definitely not here. They arrived as indicated.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, December 29, 2023
Wow! This is such awesome feedback, Wayne75. Thanks for purchasing our product and we're glad that you're satisfied with the phone's features. If you're interested, we'd like to hear your story and share it with other Razr users here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en. We love to hear from you from there.
Written by a customer while visiting motorola.com
Customer Rating
3
Cute folding phone
on December 24, 2023
Posted by: nero
from Rockville Centre
Would give it a higher rating if they had not taken so long to send it to me
Response from motorola.comBy Mitch, Motorola Customer Care, December 29, 2023
Hi Nero, Thank you for purchasing this phone and for taking the time to share your feedback. We're sorry that it took so long to receive your phone. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Absolutely the best overall at a great price
on December 23, 2023
Posted by: RamonA
from NC
I purchased the Razr as a second phone to try it out. My primary phone is a Samsung Galaxy Z-Fold 5. I'm finding that I use the Razr far more often for several reasons, the greatest one being the size it folds to for easy carry in my pocket. Functionally it's as good as it gets! great screen resolution, pretty long battery life and all the features I need for daily use. Motorola really hit everything just right with this GREAT phone. Don't get me wrong, I really love my Samsung Z-Fold 5 for many uses but the Razr can't be beat when I'm exercising (long walks) and just on-the-run.I realize I'm unique in having 2 phones but I just have to say that at 499 the Razr has to be the best deal going for such a great device.
Response from motorola.comBy Mitch, Motorola Customer Care, December 29, 2023
Hi RamonA, We are pleased to have you as a part of the Motorola family. We're glad that you gave us a positive rating. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone guys thank you
on December 20, 2023
Posted by: Best phone ever
from Lancaster California
I love my new phone the razor is the best ever it does everything and than some it is so cool and better to manage it 😁 every day I find something new on here to learn it's amazing and it takes great pictures as well.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, December 19, 2023
Thanks for the positive review. We're glad to see that you are enjoying your phone and everything works for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Good but...
on December 19, 2023
Posted by: Ally
from Orlando, Florida
I like almost everything about this phone. What really bothers me is when the phone freezes and restarts by itself.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, December 19, 2023
Thank you for purchasing this phone and for your feedback, Ally. We're sorry to know that your phone freezes and restarts by itself. We would like to help you with this matter. Please do check the email that we have sent you and we'll be assisting you from there.
Written by a customer while visiting motorola.com