Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr 2023 128GB (Unlocked) - Sage Green
Average customer rating
4.3
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
59
4 Stars
16
3 Stars
7
2 Stars
2
1 Star
7
76%of customers recommend this product.
(
50 out of
66)
Customer Reviews for Motorola - Refurbished Excellent - razr 2023 128GB (Unlocked) - Sage Green
Customer Rating
4
An exceptional piece of tech given the price point
on March 5, 2024
Posted by: rbaden0
from Omaha
This was my first endeavor with a device with a folding screen, I wanted to wait a few generations for the technology to mature, and the price point to drop. I have been delighted with the overall build quality, the aluminum frame is over all sturdy and the hinges are calibrated to allow easy and fluid opening and closing, but remain stationary in the open position. The display with it's 144hz variable allows for smooth scrolling and viewing. There is a crease, but it disappears with direct viewing, and only appears when tilting at various extreme angles. I'm a pretty heavy user and the battery goes all day with charge to spare. The more affordable model has a couple of distinct advantages over the pricer addition. 1. Better main camera, 2. Larger battery.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 6, 2024
That's a very thorough review, Rbaden0. Thank you for sharing your experience! It sounds like you've been enjoying your phone, especially with its sturdy build, smooth display, and long-lasting battery. It's great to hear that you've found value in the more affordable model's advantages, especially with the camera and battery. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Reliable phone
on March 5, 2024
Posted by: Amalia
from Seattle
Very satisfied with my Razr. Easy to use, and I like that it folds.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 5, 2024
Hi Amalia, We're thrilled to hear that you are very satisfied with your Razr phone. It's great to know that you find it reliable, easy to use, and appreciate the folding design. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Nice Phone, easy to carry!
on March 5, 2024
Posted by: Just Joe
from Tucson, Az
I originally liked it for its size. After using it I am comfortable with the phone, it has everything a normal person would need +.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 5, 2024
Hi Just Joe, We're delighted to hear that you find our phone nice and easy to carry, especially appreciating its size. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Not really worth the money
on March 5, 2024
Posted by: Lerado1480t
from Lakeland FL
Good product but the only benefit is a folding screen. Battery doesn't hold a good charge and speed is laggy.Get hung up then have to restart
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, March 6, 2024
Hi Lerado1480t, Thanks for sharing your experience with the phone. It's disappointing to hear about the battery and speed issues you've encountered. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply. Tell us more about it so we can further assist you there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Perfect feature mix
on February 16, 2024
Posted by: Old Steve
from Beaverton, OR
Have been using this for two months now and my satisfaction remains constant.
I love the OLED screen - never have to adjust brightness when moving inside or outside! Visually I never notice the fold creases. Physically I always notice them when gesturing but easy enough to get used to them.
Fingerprint reader on power button works better than any phone I've had. Face recognition works good unless it's dark or I'm masked (duh.)
Bluetooth and WiFi work better than any phone I've had.
Battery more than sufficient for heavy day of use + charges fast! Wireless charging a real plus.
Front mini screen gives Date/time/battery at minimum which is all I want. Therefore not suffering a big battery drain.
The veg leather case coating looks/feels great, doesn't collect fingerprints, isn't very slippery.
I couldn't be happier!
I love the OLED screen - never have to adjust brightness when moving inside or outside! Visually I never notice the fold creases. Physically I always notice them when gesturing but easy enough to get used to them.
Fingerprint reader on power button works better than any phone I've had. Face recognition works good unless it's dark or I'm masked (duh.)
Bluetooth and WiFi work better than any phone I've had.
Battery more than sufficient for heavy day of use + charges fast! Wireless charging a real plus.
Front mini screen gives Date/time/battery at minimum which is all I want. Therefore not suffering a big battery drain.
The veg leather case coating looks/feels great, doesn't collect fingerprints, isn't very slippery.
I couldn't be happier!
I would recommend this to a friend!
Response from motorola.comBy Ythan, Motorola Customer Care, February 17, 2024
Hi Old Steve, I want to express my gratitude for your decision to choose Motorola as your device provider. I'm thrilled to hear that you're enjoying the features and performance of your device, which is a testament to the quality of our products. Remember, we're always here to assist you if you need any help or have any questions. Furthermore, I recommend that you follow our official community page at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en to stay up-to-date with the latest news and developments. Thank you for your trust in our brand, Old Steve!
Written by a customer while visiting motorola.com
Customer Rating
4
Fits in my pocket.
on January 24, 2024
Posted by: KurtC
from Pittsburgh
I like that it fits in my pocket comfortably and I can get it out of my pocket even when I'm sitting.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 24, 2024
Thank you for your feedback, KurtC. We're glad to hear that our phone's design is accommodating and fits comfortably in your pocket, even when sitting. If you ever have more feedback or if there's anything specific you appreciate about the phone, feel free to reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love this folding phone!
on January 18, 2024
Posted by: wyzmark
from Madison, WI
I hated the Samsung Galaxy A53 that I had; in fact I wanted to throw it on the floor just about every day, that is when I could find where I'd set down the dumb thing. Moto razr fits in my pocket, so I carry it with me. The outer screen tells me what I need to know, i.e. do I want to answer this call? So far I prefer this phone about 500% more than my slab phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 19, 2024
Thank you for choosing us and being so awesome all at once, Wyzmark. We can totally feel that you're very happy with the product you've bought from us. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Excellent phone
on January 15, 2024
Posted by: ryezingmoon11
from Phoenix AZ
Love all the features of the phone from camera options to info on outside display...
Only downside is the case I bought with phone which is I got to take off lower case part to charge phone.. Case covers part of charging port.
Only downside is the case I bought with phone which is I got to take off lower case part to charge phone.. Case covers part of charging port.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 16, 2024
Thank you for purchasing this phone, Ryezingmoon11. We appreciate you taking the time to give us feedback. We'll relay your feedback to the team. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com