Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr 2023 128GB (Unlocked) - Sage Green
Average customer rating
4.3
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
59
4 Stars
16
3 Stars
7
2 Stars
2
1 Star
7
76%of customers recommend this product.
(
50 out of
66)
Customer Reviews for Motorola - Refurbished Excellent - razr 2023 128GB (Unlocked) - Sage Green
Customer Rating
5
Great Phone
on June 17, 2024
Posted by: Farris51
from Hillsville VA
I bought this a month ago and I'm completely Satisfied
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 17, 2024
Hi Farris51, We are so thankful for giving us a positive rating and we're happy that you're satisfied with your purchase. If you're interested, we'd like to hear your story and share it with other Razr users here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Very good phone,
on June 12, 2024
Posted by: JoeA
from Newport News, VA
It's a good phone. I wish I could decline spam phone calls without opening the phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 12, 2024
We're glad to hear that you're enjoying your phone, JoeA. Dealing with spam calls can indeed be frustrating. Here are features available to help manage them without having to open your phone. You may be able to use features like "Call Blocking" or "Do Not Disturb" mode to automatically filter out unwanted calls. Additionally, you can explore third-party apps specifically designed to block spam calls on the Google Play store. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Adore this phone
on June 12, 2024
Posted by: Jcharlie
from NY
I loved my original razor that I bought in 2020 one and I have been always wanting to use it again however the software was not the same. So when it was released again I was excited. I purchased a few weeks ago and I adore it. The phone was easy to use since my previous was a moto stylus and I love how compact it is. Only issue is the battery drains fast
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 12, 2024
We're delighted to hear that you've been enjoying your return to the iconic Moto Razr, Jcharlie. It's great to know that the transition from your Moto Stylus to the new Razr was smooth and that you appreciate its compact design. Regarding the battery life, we understand the importance of having a reliable battery, and we're here to assist you. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
So fun!
on June 3, 2024
Posted by: LouLou
from Pittsburgh
I am so glad I treated myself to the Razr 2023. It's a blast to use; I love that it folds and I can still get info on the front. The screen is beautiful and the speed is lightning fast. Photos are beautiful. Sound is pure. Just a really great phone!
I would recommend this to a friend!
Response from motorola.comBy Ythan, Motorola Customer Care, June 4, 2024
Hi LouLou, we appreciate you sharing this experience with us and for choosing Motorola Mobility as your device provider. Kindly follow us on our official community page at get some updates on our latest devices at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Love the compact size when closed.
on May 28, 2024
Posted by: Little_r
from Bozeman, MT
Only had the phone a couple weeks & overall I'm very satisfied. I love the compact design when folded, it fits so well in my pockets.
Cons: the sound quality, especially when on a phone call is very poor, I'm constantly asking people to speak up (yes I have adjusted the volume)...and I'm starting to notice dirt & grime getting into the hinge part, not sure if this will cause an issue down the road.
Cons: the sound quality, especially when on a phone call is very poor, I'm constantly asking people to speak up (yes I have adjusted the volume)...and I'm starting to notice dirt & grime getting into the hinge part, not sure if this will cause an issue down the road.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 28, 2024
Hi Little_r, We're thrilled to hear that you're enjoying the compact design of your phone! It's fantastic to have a device that fits seamlessly into your lifestyle. However, we're sorry to learn about the challenges you're experiencing with sound quality during calls and the potential dirt accumulation in the hinge. As we stand behind our products, we're glad to investigate and get this concern sorted. Please check the email that we have sent so we can further discuss this matter. Thank you!
Written by a customer while visiting motorola.com
Customer Rating
4
really good phone
on May 16, 2024
Posted by: Nocturnality
from Miami, Florida
my dad bought me this phone, he knew that i always like the flip feature and customization and this phone really offered a lot of thing. my only take is that there's no SD card slot and only 128gb which isn't a lot but i also have things in my SD card that i have saved and cant view it on my razr.
I would recommend this to a friend!
Response from motorola.comBy Ythan, Motorola Customer Care, May 17, 2024
Hi Nocturnality, thanks for choosing Motorola Mobility as your device provider and for sharing this experience with us. We would like to invite you to enjoy our official community page to be updated on our latest devices at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Simply just love it.
on May 16, 2024
Posted by: Greg x
from San Diego, ca
My son wanted this phone before he passed away, so I decided to get him this phone and use it on his behalf. I use it for him because that's what he wanted . I enjoy this phone more than any other. It runs extremely fast and works great. I love the way it can be folded any way. Close it and it fits anywhere. Thank you all for this exciting and beautiful phone. This is what my son wanted, what a great idea he had.
Response from motorola.comBy Ythan, Motorola Customer Care, May 17, 2024
Hi Greg x, we're sorry to hear for your loss. We're happy to know that you got a device that reminds him of you. We would like to invite you to join our official community page to get along with other Motorola enthusiast at https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
3
The front screen is not big like my 2020 RAZR is.
on April 30, 2024
Posted by: anneintexas
from Texas
I like the big front screen better than this little front screen.
No, I would not recommend this to a friend.
Response from motorola.comBy Ythan, Motorola Customer Care, April 30, 2024
Hi anneintexas, we're sorry to hear that your experience didn't meet your expectations. We stand by our phones and this is something we want to take a look at. Kindly check the email that we have sent and we'll be there to assist you.
Written by a customer while visiting motorola.com