Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr 2023 128GB (Unlocked) - Sage Green
Average customer rating
4.3
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
59
4 Stars
16
3 Stars
7
2 Stars
2
1 Star
7
76%of customers recommend this product.
(
50 out of
66)
Customer Reviews for Motorola - Refurbished Excellent - razr 2023 128GB (Unlocked) - Sage Green
Customer Rating
1
Bad phone beware!
on January 25, 2025
Posted by: Shine
from Chicago il
Phone went out on me after a year and 1 month right after the warranty is over read some similar reviews with the same issue my inner screen just completely went out I didn't drop it whole screen turned purple, if u buy beware and have a back up phone..
Response from motorola.comBy Mitch, Motorola Customer Care, January 28, 2025
Hi Shine, We're sorry to hear about the problem with your phone’s screen and understand how frustrating it must be. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Love this phone, Soo many great features.
on January 17, 2025
Posted by: SALT912
from California
I have had Motorola phones forever, my employer bought me a Samsung, it was the worst phone I have ever had. I won't drink the iPhone Kool aid, I wanted another Android. I am so happy to be back with Motorola. O simply love this phone.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, January 20, 2025
Thank you so much for your amazing feedback, SALT912. We’re thrilled to hear that you love your phone and that you’re back with us after trying out other brands. It’s great to know that you appreciate the features and quality that Motorola offers. We’re proud to be your choice for Android, and we’ll continue to work hard to provide you with the best experience possible. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
I'm glad the Razr is back
on January 7, 2025
Posted by: Nobi
from TN
I owned a Razr just before it discontinued. I am enjoying the new design and updated features. It's like catching up with an old friend. Back in sync. The price was perfect for my budget
Response from motorola.comBy Mitch, Motorola Customer Care, January 8, 2025
Thank you for sharing your positive feedback, Nobi. We're thrilled to hear that the Moto Razr phone feels like reconnecting with an old friend. It's fantastic to know you're enjoying the updated design and features. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Motorola razr 2023
on January 6, 2025
Posted by: No nicknam
from Pennsylvania
I bought my razr right before christmas. If you can get by the indentation on the middle of the screen its' a pretty good phone. I don't know if it can survive a drop because there's no decent case to protect it
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 7, 2025
Thank you for your feedback and for choosing us. We're happy to hear you're enjoying your phone overall. We understand your concern about the indentation in the middle of the screen, and we’re working to improve the durability of our phones. In terms of protection, we do offer some cases designed for the Razr, but we appreciate your input and will take it into consideration as we continue to refine our accessories lineup. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Small But Mighty!
on November 8, 2024
Posted by: Phone Fan
from Talking Rock, GA
My cherry-blossom pink '23 Razr does NOT fall out of my pocket, does NOT demand huge purse space yet provides every service imaginable. Of course it's far smarter than I am, lol, also faster, working at warp speed. It's affordable, practical and pretty much indispensable. Razr is the present and the future. (Comes in neutral colors, too!)
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 8, 2024
Wow, thank you so much for sharing your experience. We're thrilled to hear that it's living up to your expectations, especially with its sleek, pocket-friendly design and powerful performance. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone
on October 23, 2024
Posted by: Jp17
from Vermont
Love this phone, it fit in my pocket , no falling out . Battery power is about a day My last Motorola lasted almost two. Camera's great no complaints.
Response from motorola.comBy Aria, motorola Customer Care, October 23, 2024
Thank you for your feedback! We're delighted to hear that you're enjoying your new Motorola Razr 2023 and that its compact design fits comfortably in your pocket. It's also great to know that the camera is meeting your expectations and that the battery provides reliable performance for a full day. Please let us know if there's anything else we can assist you with. Reach out to us at: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome love the flip
on October 15, 2024
Posted by: Dave. 70
from Lowell Indiana
I bought this a few months ago thinking it was going to be the best phone I ever received after viewing it and receiving I was right I just wish the screensaver was a little bit thicker for more protection I do have minors scratches already
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, October 16, 2024
Hi Dave, Thank you for your feedback. We're delighted to hear that you loved your new phone. If you ever need help, give us a holler or reach out to our official Motorola Community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en
Written by a customer while visiting motorola.com
Customer Rating
4
I like the outer display.
on October 14, 2024
Posted by: Scott Ketcham
from Ocala, Fl
About 3 weeks to me. So far, so good. Not enough time to explore appropriately. I do like it very much!
Response from motorola.comBy Carlos, Motorola Customer Care, October 14, 2024
Hi Scott, thank you for your feedback. It's good to hear you are enjoying your new phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en
Written by a customer while visiting motorola.com