Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr 2023 128GB (Unlocked) - Sage Green
Average customer rating
4.3
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
59
4 Stars
16
3 Stars
7
2 Stars
2
1 Star
7
76%of customers recommend this product.
(
50 out of
66)
Customer Reviews for Motorola - Refurbished Excellent - razr 2023 128GB (Unlocked) - Sage Green
Customer Rating
4
Love it
on March 28, 2025
Posted by: 1metallica
Heat phone nice fold phone works fast and lots of options
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 31, 2025
Hi 1metallica, We're so glad to hear you're loving your foldable phone. Thank you for your support, and enjoy all the awesome options it has to offer. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Don't buy this phone, you'll absolutely regret it.
on March 22, 2025
Posted by: Itsmeirene44
from Tulare, CA
Ive has this phone for only a few months and it's turned into a total worthless phone. I would definitely think twice before purchasing this phone. It's cute don't get me wrong. It's also very flawed. The irony, it's so flawed I can't even show a photo of the poor quality photos it takes.
No, I would not recommend this to a friend.
Response from motorola.comBy Carlos, Motorola Customer Care, March 27, 2025
We're sorry to hear about your experience with the phone. We understand how frustrating this can be, and we’d love to help. As we stand by with our phones, we'd like to look into this deeper. Kindly check the email that we have sent and we'll be there to assist you.
Written by a customer while visiting motorola.com
Customer Rating
1
Problem with these phones
on March 18, 2025
Posted by: Pinky0902$
My husband got me a Motorola' razer 2024 and after a month of having it there was a white line down the middle of the screen I love the phone but I guess this is a reacerence with these phones never again!!
Response from motorola.comBy Mitch, Motorola Customer Care, March 24, 2025
Hi Pinky0902$, We’re sorry to hear about the screen problem with your phone. We understand how disappointing this must be, especially when you love the phone. Considering your situation, we recommend having the device serviced for repair. You can see your repair options here: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair.
Written by a customer while visiting motorola.com
Customer Rating
5
Motorola Girl
on March 17, 2025
Posted by: Anjie
Clearly states only stands about 4000 bends also it's called insurance and deductible this is my 3rd phone thru insurance which covers physical damage and all that I have noticed tho my husbands phone the razor+2024 has had more issues than mine sorry I'm a moto girl
Response from motorola.comBy Mitch, Motorola Customer Care, March 17, 2025
We appreciate your loyalty, Anjie. It’s great to hear you’re sticking with us, though we’re sorry to hear about the issues with your husband’s Moto Razr+ 2024. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
on March 12, 2025
Posted by: Muddie
I always loved this phone especially when it was advertised on TV years ago.
Response from motorola.comBy Mitch, Motorola Customer Care, March 17, 2025
That’s amazing to hear, Muddie. We’re thrilled that you’ve always loved it. Thanks for being a longtime fan and part of the Motorola family! You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Kev's RAZR 2023
on March 9, 2025
Posted by: KEVIN'S RAZR
from Portland Oregon USA
I've had mine for a few weeks now. I am very glad I got it. I only wish id offered SD cards. Don't know what I'll do with them all now?
Good so far!
Good so far!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2025
Hi Kev, We're so glad to hear you're enjoying your phone. Your feedback on SD card support is appreciated, and we understand how important storage options can be. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Leave it alone
on March 7, 2025
Posted by: Sucks
I have a new (Christmas) Motorola g 5g, this phone has cost me literally thousands of dollars since. Do Not Disturb comes on without warning and I don't know how many customers had to go to my competitors because they could reach me. I have tried every I can to disable completely, with no success. I have always patronized Motorola because of military and police use. Try to do my part to keep you going, but if our military still uses your communication for our safety I hope it works a lot better than this phone. I have used Motorola for years, and other than leaving them in bright sunlight for two long(screen goes out) I have had no trouble. But unfortunately once you start costing.me money, nostalgic can't keep me with you.
Response from motorola.comBy Mitch, Motorola Customer Care, March 10, 2025
Hi Sucks, We apologize for the frustration and financial impact this problem has caused you. Your loyalty to Motorola over the years means a lot to us, and we appreciate your support. As we stand behind our products, we would like to have the opportunity to investigate your feedback further. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Size is Great
on February 25, 2025
Posted by: CGP*
Love the compact size. It fits great in my pocket. All of the options works great. I Am glad it bought this phone. I have had it about a month and all is working well. The camera takes really good pictures.
Response from motorola.comBy Carlos, Motorola Customer Care, February 28, 2025
Hi CGP, We appreciate your feedback. It’s amazing to hear that you love your phone and enjoy the camera features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-40-motorola-razr-2023/bd-p/razr_40_razr_2023_en
Written by a customer while visiting motorola.com