Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone 11 Pro Max - Wish Way Now
Average customer rating
4.5
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
88
4 Stars
4
3 Stars
9
2 Stars
8
1 Star
3
88%of customers recommend this product.
(
97 out of
110)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone 11 Pro Max - Wish Way Now
Posted by: Kiara
Verified Purchase:Yes
Is very durable and cute, would recommend to someone to buy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Daisy Lilly
Verified Purchase:Yes
Very happy that I bought this case. I think it looks very unique and strong and it will definitely protect your phone if it falls. I only buy otterbox cases Because they are the best!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Juan P
Verified Purchase:Yes
The design of the case is sleek and minimal—beautiful. However, the texture that you chose is horrible. It’s very slippery when I have my phone in my hands. Would’ve made sense to have a texture that has a rubbery grip on the back for a better experience.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , May 5, 2020
Hi there!
We're sorry to hear about any disappointment with your Symmetry Series case! We appreciate your feedback, and we'll be sure to get this passed up the ladder to our design team. In the meantime, if you're looking for a case with more grip, we'd suggest taking a look at our Defender Series case here: https://www.otterbox.com/en-us/iphone-11-pro-max/defender-series-screenless-edition-case/77-62581.html#prefn1=featuresRefinements&prefv1=Rugged&start=1
Best,
OtterBox Customer Service Team
We're sorry to hear about any disappointment with your Symmetry Series case! We appreciate your feedback, and we'll be sure to get this passed up the ladder to our design team. In the meantime, if you're looking for a case with more grip, we'd suggest taking a look at our Defender Series case here: https://www.otterbox.com/en-us/iphone-11-pro-max/defender-series-screenless-edition-case/77-62581.html#prefn1=featuresRefinements&prefv1=Rugged&start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Chang
Verified Purchase:Yes
I ordered it 16/April and I still didn’t get my package now , I know it’s the hard moment for delivery. Please check the shipping informations.
Kind regards
Response from otterbox.comBy OtterBox, Customer Service Team, May 5, 2020
Hey Chang,
Thanks for being so understanding. We'd love to look into this for you. Could you possibly click on over to our online Support page below and we'll dive in with the assist!
https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Thanks for being so understanding. We'd love to look into this for you. Could you possibly click on over to our online Support page below and we'll dive in with the assist!
https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Simon
Verified Purchase:Yes
I bought both a Symmetry series case and a screen protector to go with it, couldn’t be happier. The case looks really good and feels as though it will give top notch protection to my device. The screen protector was easy to install and it hardly even looks like there’s one fitted. Totally recommend OtterBox to everybody. Thank you.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AngiG
Verified Purchase:Yes
I love this case! Gives classic Otterbox protection while being cute and slim!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SandyZ
Verified Purchase:Yes
I purchased this for my new phone. I love it! It looks great, fits well and seems to protect the corners well. The best part is that it’s not slippery. It has a bit of silicon to give you a good grip. I haven’t tested the drop feature and hope not too!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: ssyang
Verified Purchase:Yes
I’ve had the Otterbox Symmetry case since my iPhone 7 Plus. I have to carry my phone for work and pockets aren’t always a girl’s best friend. This case is slim and thin enough to stick into my pockets and protect my phone!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com