Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone 11 Pro Max - Wish Way Now
Average customer rating
4.5
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
88
4 Stars
4
3 Stars
9
2 Stars
8
1 Star
3
88%of customers recommend this product.
(
97 out of
110)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone 11 Pro Max - Wish Way Now
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: KT Kat
Verified Purchase:Yes
One piece case, lightweight, and durable. Love it! Totally dig the color as well! Crazy bright, and seems to resist scratches thus far.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
I love this phone cover. It protects my phone but is not bulky
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Marty055
Verified Purchase:Yes
This is a nice case for iphone protection and it looks great! It is very sleek looking but still has enough protection. It is easy to hold onto and the slight rubber rim is just enough ti keep it from sliding off when laid down on its face. The Symmetry is my favorite Otter Box by far! I love that it offers just enough protection without being big and clumsy looking.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Grannyj
Verified Purchase:Yes
Love the color and of course the case itself!! Thank you otterbox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Emily
Verified Purchase:Yes
Love the color and durability of this case. Doesn’t increase bulk - can still fit in back pocket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Lilann
Verified Purchase:Yes
This is my second symmetry case. I tried a case from a competitor brand for my new phone & it just really was not cutting it. Super sleek, but still decent protection when paired with a screen protector. It is a little slippery, but an adhesive phone wallet solved that problem for me.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
NO No No No, tools needed to remove the case
on April 9, 2021
Posted by: LS Davis
Removing the case was a nightmare. A nightmare even after watching videos by other suffering customers. I was a fraction of an inch away from cutting the case off, in hindsight I should have just cut the case off. I will also add that the reason I wanted to remove the case and replace it was because I did not like the slippery surface of the case. I want to be able to put the phone down and not have to be concerned that it will slide off a surface.
I have purchased OtterBox cases since iPhone 4. I will purchase OtterBox cases in the future but not this style of case.
I have purchased OtterBox cases since iPhone 4. I will purchase OtterBox cases in the future but not this style of case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, April 12, 2021
Hi LS,
Thanks for the candid feedback on your recent and lackluster experience with the Symmetry Series case. Although the smooth outer finish is an intentional design element to help aid in the retrieval of one's device from pockets and such, you certainly shouldn't feel the need to enlist the help of any sharp tools to get your iPhone out of the thing.
Let us know if you need any help picking the best case going forward and we'll be glad to talk through all the various options and features! 1-855-688-7269.
Best,
OtterBox Customer Service Team
Thanks for the candid feedback on your recent and lackluster experience with the Symmetry Series case. Although the smooth outer finish is an intentional design element to help aid in the retrieval of one's device from pockets and such, you certainly shouldn't feel the need to enlist the help of any sharp tools to get your iPhone out of the thing.
Let us know if you need any help picking the best case going forward and we'll be glad to talk through all the various options and features! 1-855-688-7269.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com