Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone 11 Pro Max - Wish Way Now
Average customer rating
4.5
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
88
4 Stars
4
3 Stars
9
2 Stars
8
1 Star
3
88%of customers recommend this product.
(
97 out of
110)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone 11 Pro Max - Wish Way Now
Posted by: Shaina Bella
Verified Purchase:Yes
I love my case, very durable and the color is great!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
My Favorite
on March 8, 2021
Posted by: Gill2008
I have had this case for going on a year, and I love it. This case is slim, looks great, but protective of your phone. This case paired with a glass screen protector will give you a durable set-up.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cathy Runningen
Verified Purchase:Yes
Very please with design, weight, durability and fit.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Momma B
Verified Purchase:Yes
I order this case because my last case was a clear glitter and it started turning brown. The back of the case already has scratches. That’s really my only complaint. Other than that it’s a great sturdy case!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, January 22, 2021
Hi Momma B,
We're glad that this Symmetry Series case has your vote of confidence protection-wise, but we're so sorry it's not looking so hot.
If you're willing to give this one more shot, we'd love to take things from the top with a warranty replacement case along with some maintenance tips which should keep things looking great for a long time to come. Please feel free to touch base below and we'll get you back on track to stylish security!
bit.ly/ContactOtter
Best,
OtterBox Customer Service Team
We're glad that this Symmetry Series case has your vote of confidence protection-wise, but we're so sorry it's not looking so hot.
If you're willing to give this one more shot, we'd love to take things from the top with a warranty replacement case along with some maintenance tips which should keep things looking great for a long time to come. Please feel free to touch base below and we'll get you back on track to stylish security!
bit.ly/ContactOtter
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: BusyMom
Verified Purchase:Yes
Pro Max Symmetry Case is always the sturdiest. I wanted a different look than black neutral colour (even have iwatch band to match). Wouldn't by any other product thank Otter it has saved my phone quite a few times have been with Otter for more than 5yrs.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CeNe
Verified Purchase:Yes
Cute and protective. I love it, goes with anything
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Outlaw
Verified Purchase:Yes
I have used Otterbox on every iPhone I have ever had (7) and I have always been highly satisfied with the quality and protection they have provided.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Linda
Verified Purchase:Yes
I've had this case 2 weeks, and it has a deep long scratch in it already! I am extremely careful with my phone. The scratch is very obvious. I previously had the commuter cases on my phone. I'm very disappointed in this case and I expect more from Otterbox.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, December 8, 2020
Hi Linda,
We're so sorry this Symmetry Series case is suffering from cosmetic complications so soon! If you're willing to give this one more shot, we'd love to take things from the top with a warranty replacement below.
bit.ly/warrantyotter
Best,
OtterBox Customer Service Team
We're so sorry this Symmetry Series case is suffering from cosmetic complications so soon! If you're willing to give this one more shot, we'd love to take things from the top with a warranty replacement below.
bit.ly/warrantyotter
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com