Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone 11 Pro Max - Wish Way Now
Average customer rating
4.5
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
88
4 Stars
4
3 Stars
9
2 Stars
8
1 Star
3
88%of customers recommend this product.
(
97 out of
110)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone 11 Pro Max - Wish Way Now
Posted by: Sarula2639
Verified Purchase:Yes
Love the slimness if the symmetry case, it adds very little bulk. The volume and off buttons on the side feel very responsive through the case. I like having a pretty and protective case. I’d recommend!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Had an Otterbox on my previous XS Max, so expected this one to be exactly the same. But it is significantly sturdier, lending a nice feeling of heft and strength.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Girl1
Verified Purchase:Yes
The colors of the case are not as vibrant or distinguished as this looks online. It will keep the phone safe, hence the two stars.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , September 30, 2019
Hi there!
We're sorry to hear that your case isn't looking the same as it did on the website! We try to make sure our renders on the website are as accurate as possible, but different browsers and browser settings can lead to some inconsistencies. We'll be sure to get your feedback passed up the ladder to our design team. If you run into any other issues with your case, give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear that your case isn't looking the same as it did on the website! We try to make sure our renders on the website are as accurate as possible, but different browsers and browser settings can lead to some inconsistencies. We'll be sure to get your feedback passed up the ladder to our design team. If you run into any other issues with your case, give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Lauren
Verified Purchase:Yes
Case is good. It is absolutely orange...no red although called tiger red.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , September 30, 2019
Hi there!
We're sorry to hear that you're not in love with the color of your new Symmetry Series case. We try to make sure our renders on the website are as accurate as possible, so we'll be sure to pass your feedback up the ladder. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not in love with the color of your new Symmetry Series case. We try to make sure our renders on the website are as accurate as possible, so we'll be sure to pass your feedback up the ladder. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: David
Verified Purchase:Yes
Past experience has shown the Otterbox Symmetry a 1st class case and this one is no different.
I purchased the Symmetry for my new iPhone 11 Pro Max opting for the “Rusty” color.
I wasn’t disappointed. It fits like a glove, very protective, stylish and slim. All the things I come to expect from Otterbox. You won’t be disappointed should you decide to purchase the Symmetry.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Hoosieriphone
Verified Purchase:Yes
The Otterbox Symmetry case for my new iPhone 11 Pro Max is perfect! It’s slim and gives my phone the best protection that any case can offer.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SuperBrian
Verified Purchase:Yes
As usual otterbox symmetry is just the best case for any phone. Light, simple, and no fear of break on a fall.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nathan
Verified Purchase:Yes
I bought this case early because I wanted it when my phone was picked up as a preorder. The case it self is awesome fits great feels great. The first issue I have with this case is I wanted red so I ordered red it gets here and it’s definitely not red it looks orange almost a bright neon orange not what I wanted. Next issue i have is this case not even a week old is already showing signs of discoloration just from being out in and out of my pocket. The edges are turning blue/black from my work uniform and jeans (which are not new and have been washed serval times). past that it’s a great case hope I don’t have to find out if it’s durable enough to keep my phone safe after a drop but it feels like it will do the job!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , September 26, 2019
Hey, Nathan!
We're sorry to hear that you're not digging the color of your new case! While we try to make sure the renders on our website are as accurate as possible, different displays and display settings can lead to some inconsistencies. We'll be sure to get your feedback passed along.
As for the discoloration issue, we're bummed to hear that that's happening already. The good news is, we have a stellar warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not digging the color of your new case! While we try to make sure the renders on our website are as accurate as possible, different displays and display settings can lead to some inconsistencies. We'll be sure to get your feedback passed along.
As for the discoloration issue, we're bummed to hear that that's happening already. The good news is, we have a stellar warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com