I’ve alway boughten Otterbox cases for my cellphones but this time I was disappointed on the quality of this latest case. Just by getting the phone into the case, the case got cratched up noticeably. It doesn’t feel or look as durable as my other symmetry cases I have gotten in the past. I ended up buying another case because I can tell this one will not hold up very long looking nice.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 9, 2019
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We'll be sure to get your feedback passed up the ladder. Keep in mind, all of our cases are covered under a pretty stellar limited-lifetime warranty, so we're more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get you helped out.
Purchased for my iPhone 11 Pro Max. Love it. Case fits perfectly as all Otterboxes do. The color Rusty is neat looking. Friends like it a lot. Happy with my purchase and would repurchase for sure.
I bought this case a little over a week ago and it has taken the colour from my “blue” work trousers and now constantly looks mucky and devalues the look of the device. Had to buy another case as it is unsightly
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 7, 2019
Hi there!
We're sorry to hear about the discoloration on your Symmetry Series case! That's definitely odd. Thankfully, we have a stellar warranty, so we're more than happy to get you helped out with a replacement case. Give us a ring at 1-855-688-7269, and we can get you taken care of.