Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone 11 Pro Max - Wish Way Now
Average customer rating
4.5
(112 Reviews)
Rating breakdown 112 reviews
5 Stars
88
4 Stars
4
3 Stars
9
2 Stars
8
1 Star
3
88%of customers recommend this product.
(
97 out of
110)
Customer Reviews for OtterBox - Refurbished Excellent - Symmetry Series Case for Apple iPhone 11 Pro Max - Wish Way Now
Posted by: iCRS
Verified Purchase:Yes
Happy with the product always protects the phone how I need and want, but delivery let you down a little slow.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SDolph
Verified Purchase:Yes
I’ve alway boughten Otterbox cases for my cellphones but this time I was disappointed on the quality of this latest case. Just by getting the phone into the case, the case got cratched up noticeably. It doesn’t feel or look as durable as my other symmetry cases I have gotten in the past. I ended up buying another case because I can tell this one will not hold up very long looking nice.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 9, 2019
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We'll be sure to get your feedback passed up the ladder. Keep in mind, all of our cases are covered under a pretty stellar limited-lifetime warranty, so we're more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series case! We'll be sure to get your feedback passed up the ladder. Keep in mind, all of our cases are covered under a pretty stellar limited-lifetime warranty, so we're more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: hazeleyez
Verified Purchase:Yes
Great case! Awesome Otterbox protection! And it’s pretty too! Love the stone look!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Judy
Verified Purchase:Yes
Purchased for my iPhone 11 Pro Max. Love it. Case fits perfectly as all Otterboxes do. The color Rusty is neat looking. Friends like it a lot.
Happy with my purchase and would repurchase for sure.
Happy with my purchase and would repurchase for sure.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Billabong7721
Verified Purchase:Yes
I bought this case a little over a week ago and it has taken the colour from my “blue” work trousers and now constantly looks mucky and devalues the look of the device. Had to buy another case as it is unsightly
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , October 7, 2019
Hi there!
We're sorry to hear about the discoloration on your Symmetry Series case! That's definitely odd. Thankfully, we have a stellar warranty, so we're more than happy to get you helped out with a replacement case. Give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about the discoloration on your Symmetry Series case! That's definitely odd. Thankfully, we have a stellar warranty, so we're more than happy to get you helped out with a replacement case. Give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Bstucker24
Verified Purchase:Yes
Bought this case for the new iPhone and it fits great. Very stylish
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: bala
Verified Purchase:Yes
Had an Otterbox Symmetry on my last phone for 3 years surviving some serious abuse but always saved the phone. This one seems just as good!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Best case ive used on all phones that ive owned
on October 3, 2019
Posted by: Romeo88
Verified Purchase:Yes
Ive had this case on past phones. Slim case but protects well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com