Customer reviews from umbra.com
Umbra - Brim 13 gal Black Plastic Step On Wastebasket
Average customer rating
3.9
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
52
4 Stars
9
3 Stars
10
2 Stars
7
1 Star
12
75%of customers recommend this product.
(
59 out of
79)
Customer Reviews for Umbra - Brim 13 gal Black Plastic Step On Wastebasket
Posted by: Layne
Gender:Female
Verified Purchase:Yes
Awesome trash can. Looks good and is the size I needed for my kitchen.
I would recommend this to a friend!
Written by a customer while visiting umbra.com
Posted by: Mjk108
from MO
Verified Purchase:Yes
Great trash Can! Sturdy and well built!This is my second one I am purchasing for my RV.
I would recommend this to a friend!
Written by a customer while visiting umbra.com
Customer Rating
1
Broken
on December 6, 2020
Posted by: Dee Dee
from Ohio
Gender:Female
We finally received ours and the foot pedal is broke! Very frustrated...
No, I would not recommend this to a friend.
Response from umbra.comBy Marketing , December 8, 2020
Hello Dee Dee, thank you for taking the time to review the Umbra Brim trash can. We are sorry to hear you are having trouble with the lid and appreciate your feedback.
In some instances, the pedal connector may become disengaged from the lid, preventing it from opening or closing properly. While we can appreciate how this could be frustrating, we invite you to consult the user guide (https://images-na.ssl-images-amazon.com/images/I/51gODfvHNQL.pdf) which will show you how to resolve the issue in 4 simple steps.
If you are still having troubles or have additional questions, please contact our customer support team here: https://www.umbra.com/pages/contact-us
Sincerely,
Umbra
In some instances, the pedal connector may become disengaged from the lid, preventing it from opening or closing properly. While we can appreciate how this could be frustrating, we invite you to consult the user guide (https://images-na.ssl-images-amazon.com/images/I/51gODfvHNQL.pdf) which will show you how to resolve the issue in 4 simple steps.
If you are still having troubles or have additional questions, please contact our customer support team here: https://www.umbra.com/pages/contact-us
Sincerely,
Umbra
Written by a customer while visiting umbra.com
Posted by: Sad Customer
from Atlanta, GA
Verified Purchase:Yes
Very disappointed. I had not unboxed the can because I was not ready to use it yet. When I did, the top had a 6 to 8 inch crack in the top. Totally unusable. What do I do now?
No, I would not recommend this to a friend.
Response from umbra.comBy Marketing , December 10, 2020
Hello Sad Customer, We understand how this can be a frustrating experience for you and at Umbra, your satisfaction is very important to us. If you are still having trouble, contact our customer support team here: umbra.com/pages/contact-us so we can provide additional support.
Sincerely,
Umbra
Sincerely,
Umbra
Written by a customer while visiting umbra.com
Customer Rating
4
sleek design
on December 24, 2020
Posted by: metaeocouture
from atlanta
Gender:Female
I bought 5 of these a month ago and I love it!!! love the design, very sleek and modern.
I would recommend this to a friend!
Written by a customer while visiting umbra.com
Posted by: Shrubsgirl
from Virginia
Gender:Female
Verified Purchase:Yes
Nice trash can with a stylish look that matches my appliances. Great price!
I would recommend this to a friend!
Written by a customer while visiting umbra.com
Posted by: DayCay
from Nashville,TN
Gender:Female
Verified Purchase:Yes
Love the color (bronze)!! Beautiful and durable trash can.
I would recommend this to a friend!
Written by a customer while visiting umbra.com
Posted by: Dance Mom
from Killeen, TX
Gender:Female
Verified Purchase:Yes
I bought this about a month ago. I love the color and the size. It matches my kitchen.
I would recommend this to a friend!
Written by a customer while visiting umbra.com